[Resolved]  Kelvinator 1. 5 Ton Split Ac — AC not working

I have purchase a 1.5 ton split AC of Kelvinator ( model no. AS 182 DX 1.5 Ton, sr. no. OUD.C1W118K[protected]; IDU OGI 18K[protected]) from M/s. Air-Cool India having their show room at 1/58-59 Andheri Kurla Road, Opp. Sangam Cinema J. B. Nagar, Andheri(E) Mumbai 400059 vide their cash memo no. ACI/478 dated 23.6.09. The AC is failing frequently. It has failed 3 times since installation. The response from their service centre is one of the worst I have experienced. It takes them innemerable reminders to attend and repair. The mechanics are most inefficient.

Recently i have lodged a complain on 13.10.2009 as per the complain no. MUM [protected] given by them till date i.e. 31.10.2009 they have not repaired the unit and all my daily reminderds are not yielding any results.