[Resolved] Kelvinator — refrigerator is not running | |||
Dear Customer Care, i'm Vijay karthick from madurai, tamilnadu. i purchased our product(Kelvinator refridgerator 180Ltrs) on 4th Oct 2009 from Jainsons, madurai. From Last week on wards our fridge is not working, i have already araise a complaint to your customer care (Contact No:[protected] but there is no responce from there, again i went to Jainsons show room yesterday & file a complaint. today they came to home and checked the Machine. after that they said it's not Fridge problem it's a VOLTAGE problem. Actually the machine requires 200Vt But here it comes only 190Vt. But i'm using with the Stablizer only, how it is possible??? At the same time my Neighbour Are also using some other company fridges but that are all functioning well.. i'm not satisfied this this service.. Really i feel bad about the service & Product.. it's a summer time we can't even a bottle of cold water.. The product Billed Name Is V.Kalai Vani, Date : 4th Oct 2009, My Address : 19,Amzath Street, L4 Pandi Compound, New Meenakshi Nagar, Near EB Office, Madurai - 625009, Tamilnadu, India. Contact No :[protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 4421 5400
+91 70 7306 4402
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4, Mahatma Gandhi Rd, Sai Nagar, Kandivali West, Mumbai, Maharashtra, India - 400101
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I had purchased a Kelvinator Refrigerator on 5th september 2010 from MGB Electronics, Tirupur, and since then this machine has been giving trouble like IMPROPER WORKING, COOLING.
When I called customer care they have taken the complaint.The call was attended by the local mechanics.The Refrigerator again failed to function next day after repairing .The complaint again attended by the same mechanic & the result is same .After third complaint the mechanic traced the fault that in minor in nature & it was Relay switch replacement. Again the fridge taken to service care, but am not satisfied with their reply, plz take immediate action.
with regards
D.YUVARAJ
MOB NO:[protected]