[Resolved]  Kelvinator Refridgerator/kcp 244Gh - Rfb — REPLACEMENT OF BURNT REFRIGERATOR

Address:

Khammam, Andhra Pradesh

WE PURCHASED A KELVINATOR REFRIGERATOR IN THE MONTH OF APRIL AND AFTER 2 MONTHS IN MONTH OF JUNE IT HAS BURNT.SOON WE COMPLAINTED THE SHOPHOLDER AND HE HAS RESPONDED.AUTHORISED TECHNICIAN VISITED AND CHECKED THE REFRIDGERATOR SEEN BLASTED AND BURNT SUITATION (INTERNAL OF REFRIDGERATOR).

DEALER HAS CONFIRMED THE REPLACEMENT AND INTRODUCED TEKCARE PVT. LTD. TO CONTACT FOR REPLACEMENT.THEY HAVE ASSURED FOR REPLACEMENT BY MAIL AND REQUESTED ME TO SEND THE REFRIDGERATOR TO THEIR GODOAN TO HANDOVER THE NEW SET.

WE HAVE SENT OLD REFRIGERATOR ON 25/07/2012.THEY HAVE NOT TAKEN IT TILL 21/082012 TILL MY CONTINUOUS FOLLOW UP AND FIRING ON THEM.SINCE THEN THEY ARE ASSURING ME THAT THEY ARE DISPATCHING THE REFRIGERATOR IN A SHORT PERIOD OF DAY OR TWO WHICH THEY ARE FAILING.I AM FED UP FOR THE PAST TWO MONTHS.PLEASE RESOLVE THIS ISSUE

Regards,
K L S KIRAN
Sr.Mfg Chemist,
KAKATIYA CEMENT & SUGAR INDUSTRIES LTD.
PERUVANCHA VILLAGE,
KALLURU MANDAL,
KHAMMAM DISTRIST, ANDHRA PRADESH
MOBILE : [protected]