[Resolved]  Kesineni Travels — Amount not refunded

I ve tried to book one ticket from Vijayawada to Bangalore through Kesineni travels website on 04/01/2010. The payment gateway for kesineni travels is being handled by CCAvenues. Ive made the payment and my account got deducted for an amount of 780/- Rupees. However the ticket didnt get booked and an error message was being prompted on the screen. Ive called Kesineni travels customer care and they have said that it will take 15 days for the amount to get re-credited. How can they say like that. Iam waiting for my credit. Please let me know whether there have been any instances of non-crediting by Kesineni travels.
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Aug 14, 2020
Complaint marked as Resolved 
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kesineni — booked ticket no message

hello sir in reference to the ticket booked today morning there is no message to the cell or either a mail to my mail id .please look into it.and give a reply..thank u.
Amt not refunded
I ve tried to book one ticket from Pune to Hyderabad through Kesineni travels website on 23/05/2010. The payment gateway for kesineni travels is being handled by CCAvenues. Ive made the payment and my account got deducted for an amount of 900/- Rupees. However the ticket didnt get booked and an error message was being prompted on the screen. Ive called Kesineni travels customer care and they have said that it will take 7 days for the amount to get re-credited. How can they say like that. Iam waiting for my credit. Please let me know whether there have been any instances of non-crediting by Kesineni travels.
Complaint code: 28499
How i checked status
Hi

This is Sravana Kumar travelled on 14th april 2012(saturday) from Nellore to Hyderabad when I am trying to keep my luggage ( 1 bag) the service boy(Named: Raju he told) is in that bus was asked money Rs. 100/- for keeping luggage in bus. His behavior is totally rude. Can any of kesineni travel management take necessary action on that, otherwise no body will not travel kesineni travel in future.

Sravana Kumar
[protected]
Order no F37984, DT 29.01.2016, amount Rs1206/-, two tickets booked, Tanuku to Hyderabad, money deducted from my account through debit card, but tickets Not confirmed. They are saying always 2days, when I have phoned. So please return my money back sir...please.

dear kesineni travel ! very bad customer service with lots of fraud employees lead promise not kept...please send my money immediately...

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