[Resolved]  Khadims Shoe — damage of shoe

Address:

Chittoor, Andhra Pradesh

Sir,
I purchased shoes ( Item code[protected] from Khadims Tirupati, Andhra Pradesh, on[protected], Bill No; 6411, Rs 1379/- . But unfortunately within three months left leg shoe develops severe cracks on sole. When I contacted the shoe room person the answer I received is "that is because of rough use" he told. After some heat argument with him he finally accepted to take up the issue to the manufacturer and taken shoe. After about 20 days I contacted for my shoe his reply was "it is missing in the showroom I will find out and solve your problem". Again after few days his reply is that the cracks to sole is due to "your rough use and moreover it is beyond 90 days that it can't cover warranty also" he replied. I got annoyed and asked what does mean by rough use as I am working in AIR INDIA , TIRUPATI AIRPORT, in this where is the question of rough use. Then he used foul language and he said "where ever you want to complain you go and complain even I will not give you any thing to you" he told me. PLEASE THE JUSTICE.,[protected]