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[Resolved]  Kidzee Mira Road — Irresponsible and unprofessional behaviour

My complaint is about Kidzee Mira Road. They made the children sit on the floor whole day. Mumbai rains and the cold floors make it un bearable for the child. They stuff the pool car so much that it is like a crowded bus. My child was made to sit on the lap of the maid who threw her down while opening the door. When complained, the receptionist and principal Ms Ruchi yelled at me saying that I dropped my girl intentionally to keep my own ego. They shout at the parents as if we are some dogs. The bus comes 25 minutes late every day; my child has to wait that long getting wet in the rains. When I complained, the principal denied it right away saying that I was lying to create an emotional drama and keep my self-respect high. She also shouted at me for noting down my complaints in the almanac... as that keeps a record of their unprofessionalism. She asked my child to wear raincoat for 25 mins. Does she know how that feels in the morning, when 5 yr olds just get up from their sleep and leaves for school- well reaching the school at 10, she finds it all but emotional drama

They charge their entire fees at the beginning, now she is totally free to insult us at her best, nobody can take the fees back. I was never insulted so much in my entire lifetime.

Our feelings or concerns for those preschoolers’ are just drama...I wonder if they have a moral right to own a preschool !
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Complaint marked as Resolved Aug 13, 2020
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    Customer satisfaction rating
    13%
    Complaints
    254
    Pending
    0
    Resolved
    32
    Kidzee School Phone
    +91 22 4034 3900
    Kidzee School Address
    ee Learn Limited , Fun Republic, Level VI, Link Road, , Andheri West, Mumbai - 400053., Mumbai, Maharashtra, India - 400053
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