[Resolved] Kinley Mineral Water — refund of deposite

[Resolved] Kinley Mineral Water — refund of deposite

J jaswant khara from Mumbai, Maharashtra

I started buying kinley water from M/S ESSAR ENTERPRISES, 39 A Kalighat Road KOLKATA-700025, by paying a deposite of 700/= aGAINST TWO Seprate bills, due to lack of supply and proper costumer support since december 2008, I have descided to quit the useage of this companys mineral water, when approached for refund, the dealer says he will cutt 3% cost usage, which I think is unfair and never heard off, Now he has started to turn is deaf ear to our calls and not willing to pay back, as the time passes he will not pay us the deposite, please help what to do? Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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prithviraj mookerjee

from Kolkata, West Bengal

On 17.08.2009, I had taken two 20 ltr bottles from m/s SUNNY ENTERPRISE, 177/21, B.L.SAHA ROAD, KOLKATA-700033, MOBILE:[protected] against payment of Rs620 i.e. Rs 1020 minus discount Rs400. On 19.1.2012, I requested for return of one empty 20 ltr bottle for which the above supplier said that Rs 100 will be returned though I felt that the amount is rather paltry I still agreed.Inspite of several telephone calls and repeated assurances the bottle has not been taken neither the deposit money returned.
The whole experience has left me with a bitter feeling towards service from a reputed 'brand equity' as Kinley.

Request your kind help/assistance.

Yours sincerely,
Prithviraj Mookerjee
Tel:24720384

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