[Resolved] Kohinoor Electronics Dadar — Cheating and misleading | |
I sharada. V, had booked a lg fully automatic machine on 23 / 3 / 12. After the goods was delivered no person turned for installation. When kohinoor electronics was contacted they used to put the call on hold without responding. Finally after heated arguements the sales man who had sold the product came on line and he posed himself ignorant and he said my customer wait for another two days. Lg company has not responded actually when lg care was contacted they had not forwarded for the demo. Salesman uses a abusive language. Never buy any product from kohinoor electronics dadar. Cheats Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
170
Pending
0
Resolved
15
+91 22 6116 0400
182, Haji Habib Building, Dr. Ambedkar Road, Dadar East, Mumbai, Maharashtra, India - 400014
LG — abusive language
Resp sirmadam,Regards for the day, it is very sorry to say that i have been using only lg products when ever i want to buy something for my house, but to my surprise recently i had purchased an lg fridge, tv & fully auto matic washing machine for my new home, the tv & washing machine are working fine but my refrigerators the day it was bought is not working, i had purchased the fridge from rahul electronics (Dahisar, mumbai) i had informed them they said they will send the company people to my place to see the nature of complaint.
An machanic form united services, an authorised service centre of lg called my wife and asked her what was the problem, on being said that the fridge is not working the cooling is not there he suggested to closed down the fridge for 2 hours, he said he will be calling after 2 hours, she did the same as told by the person mr dheeraj.
After 2 hours my wife rung him & told that the cooling is not happening, & she asked for a number of higher official where she can lodge a complaint, to my & my wifes surprise this person mr dheeraj litterally abused her & said do whatever you can do. . . I will see to it thst your fridge doesnot get replaced. . .
Than i complainted the dealersfrom where i had purchased the fridge rahul elctronics dahisar east mumbai. . . Again to my surprise they told me that my fridge is working & they got a written letter from the mechanic that the fridge is iin working condition. . Great. . .
I think in lg thnigs are going hand to hand to abuse the customer, harrass them, , , not to listen to there complaints,. .
If its like that plz let me know this. . .
Awaiting your favorable reply
Jitendra kapoor
[protected]
Plz revert me on [protected]@yahoo.com