Kohinoor Electronics Pvt Ltd — Lg ac sold over mrp of the product

Address:

Mumbai Suburban, Maharashtra

Sir this complaint is against lg india and kohinoor electronics pvt ltd kandivali west branch. I had recently bought 2 lg air conditioners model nos lwa 5er3d for a total amount of rs. 40, 400 of which i paid rs. 3, 600 by cash and the balance of rs. 36, 800 via my credit card. However, during the booking period i was assured by the executive mr. Naresh that the ac was for rs. 23, 290 and it was being offered to my for a discount of rs. 3, 090 for a total sum of rs. 20, 200. However when the ac was finally delivered to my door steps it had a company sticker of rs. 19, 960 as its mrp on it. On confronting the store owner assured to refund the access money to me so that i do not create any hue and cry. Even after repeated visits to the store i still havent got my refund and even the company officials havent been of any great help in this matter. I still have the cartoons kept with me. Now the store has refused to compensate the amount due to me.