Koryo 1.5 ton AC split — Manufacturing defect not replacing under warranty.

Address:

Delhi

I had purchase a 1.5 ton Split AC of Koryo Company from Big Bazaar Delhi on 5/04/2011, since I had purchased it I am getting trouble, Fins once close dont Open and stuck due to manufacturing defect. I had complaint it many times in service centre to Mr.SANJEEV DAWAR MOB: [protected] my complaint no are AC 37789; 319959; 323507, service centre people come 2-3 times & each time they mentioned in report " these fins to be replaced", body part is covered in one year warranty & this is manufacturing defect. After repeted reminders no action has been taken and each tome Mr.Sanjeev says they have booked parts for replacement but Mr.Naresh (Koryo HO) Mob: [protected] is not supplying that part to them, I also visited Big Bazaar for replacement as this is new one, they says untill Mr.Naresh permit them they cant do replacement.

This Koryo brand is giving 5 Years on compressor & 1 Year on body parts, they are just fooling people. When they dont have spares how they can do replacement. I am suffering for simple body part how they can support on big failures. I suggest all not to purchase this brand.