[Resolved]  Koryo Washing Machine KWM 55W — Not responding at all

Address:

Andhra Pradesh

Respected Sir,

I have purchased the Koryo Washing Machine in Hyderabad and it is not working.I have the Customer care and asked them to check it and they have on my repeated calls and they checked and said that the motar is not working and we should change it. That charges[protected] rupees and with no Warranty. This has happened before 35-40 days has passed and I am trying upto now to contact them and calling daily and asking for them to come but they are ignoring me and neglecting the complaint and even they has written in their first complaint that they had done the needfull on behalf of not doing anything. Complaint No. 1 : 1103C1. and on calling them regularly they mentioned that my complaint has rectified but I asked when and how they mentioned that it is rectified and on my mentiontion nothing ha done thay has took another complaint with No. 2 : 218975 and now they are mentioning that the motar is deliverd from Bangalore and it hyderabad to do the work from March 20th onward this the answer and on calling Customer care they are saying we will check and call u but none has called me.

I request you sir please take some action so that they may not suffer other customers like me.

Expecting from you soon,
Thanking you sir,
Your's Respectfully,
Shiva Kalyan