[Resolved]  Kotak Life Insurance — FRAUD AND MISGUIDED BY EMPLOYEE OF THE COMPANY ABOUT POLICY AND CANCELLATION

one of the EMPLOYEE of KOTAK LIFE INSURANCE called me and gave me all wrong information about SAP policy where IN THAT I WOULD GET 275% GUARANTEED BONUS IN the 1st YEAR, after that i took three policies

within 3 days after getting my documents i called him for SUM ASSURED mistakes and clarrifiaction of POLICY regarding 275% of GUARANTEED BONUS, at that time he told me to write an application for SUM ASSURED and give the documents to the executive and HE ASSURED ME that i will get 275% of GUARANTEED BONUS in the first year and it will add up into my FUND VALUE, i wrote application for SUM ASSURED and gave to executive who came to my house, but after 5 days i read the documents and talked to some of my friends about this POLICY where i came to know that the employee misguided me and he gave me all wrong information, i CALLED him AND TOLD TO CANCEL MY POLICIES, at that time he told me "Sir actually the BONUS IS NOT GIVEN THERE IN THE DOCUMENTS, YOU WILL GET BONUS BUT I TOLD HIM TO CANCEL MY POLICY THEN, HE TOLD ME SIR DON'T WORRY i will cancel your policy from my side". i thought that he will cancel my policy but after approx 1 month i got 3 letters saying that you have to make payment in the coming month for the POLICY,

I GOT SHOCKED WHEN I SAW THOSE THREE LETTERS FOR MY POLICY NO's

01711248
01711230
01711105

NOW I WENT TO MALAD BRANCH OFFICE OF KOTAK LIFE INSURANCE ON 2nd NOV 2009 AND I ASKED THEM ABOUT THIS ALL FRAUD THEN THEY CONNECTED ME TO THE ANOTHER BRANCH, I TALKED TO 1 LADY, SHE TOLD ME " she ll look into this matter , have word with her manager and will give me a call in the evening" BUT SHE DID NOT CALL ME, I WAITED THEN ON 5th NOV I CALLED IN THE MALAD BRANCH , THEY GAVE ME AMIT - MANAGER NO, I CALLED HIM, BUT CALL GOT DISCONNECTED, AFTER SOME TIME I GOT A CALL FROM THERE DEPT, I TOLD HIM ALL ABOUT THIS HE TOLD ME THAT I CAN CANCEL MY POLICY BUT I WILL NOT GET MY MONEY BACK AND I CAN GO TO ANY COURT, THEY DON'T CARE FOR THAT

PLEASE HELP ME HOW CAN I GET MY MONEY BACK FROM THIS FRAUD COMPANY AND IT'S EMPLOYEES
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Aug 14, 2020
Complaint marked as Resolved 
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I Zamin Ahmad bought a policy of Kotak in the month of August 2009 but I did not recieve the document.I called to customer care they replied that the policy was delivered to SMC I called there they daid that we have delivered it to Rajeev Kakkar(SM in SMC)then I went to Kotak Office at Amba Deep Building, Delhi They sent the policy to me I recieved it on 10th December & now I do not want to continue the policy.The operation staff are not accepting the cancellation request.They are misbehaving me. HELP ME THE CANCELLATION PERIOD IS TILL 14TH DECEMBER
I Zamin Ahmad bought a policy of Kotak in the month of August 2009 but I did not recieve the document MY POLICY NO IS 1686539.I called to customer care they replied that the policy was delivered to SMC I called there they daid that we have delivered it to Rajeev Kakkar(SM in SMC)then I went to Kotak Office at Amba Deep Building, Delhi They sent the policy to me I recieved it on 10th December & now I do not want to continue the policy.The operation staff are not accepting the cancellation request.They are misbehaving me. HELP ME THE CANCELLATION PERIOD IS TILL 14TH DECEMBER
Hi,

My policy # is 00089109 money back policy. we have not received the premium receipt last years back from your side.
hi i vishalya gandhi an certified financial planner i have seen your problem regarding kotak life insurance company. i personaly dont trust private life insurance players but i can help you out through this thing. if you are intrested than do call me or visit my office. [protected].

thaniking you
Elite Consultant

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