[Resolved] Kotak Securities — Worst Service ever by any Trading Service Provider | |
Kotak Securities is a third class service providers in Trading World. It is really shame that, you are not able to action one of my query from last 2 weeks. History : I opened an account with Kotak securities from Pune in last week of April 09. I gave all the necessary information and required documents. So I received the kit at my home address correctly. I activated my trading account and did some trading. Next day, my password has been locked when I attempted for 2-3 times. Then I click on the Forgot password link and it shown me message "Your password will be sent to your email address". Problem: For 2 days, I did not receive password on my this email ID. When I called the call centre, they told me that there is typo error in my email ID while registering it to Kotak database. So my email ID registered in Kotak is wrong with extra "S" . Then one of call centre lady told me that, as it is a typo error from our side, we do not required any document and we will update it asap (It was great commitment from Call centre lady and I was really glad to hear that). But for next couple of days my Id was not updated in the system. When I called for the same, the call centre lady told me that, they need some documents to change my Email ID. I was amazed because, first day somebody told me that they do not require any doc as it is typo error from your side. but after 2 days same story with documents required scene. I do not understand It was not my fault for making the email ID registration wrong in KOTAK database. So why I should give a documents to your pune branch (wasting my time, money, petrol). As It was my need and none of you care for the same, I gave the docs to pune branch and asked for the email ID updation. Till today I am hearing that 1) my documents has not reached, 2) reached but we do not written communication from branch for the documents. So till now no email ID updation happens and till today I do not have my password for logon to trading account. Instead loosing or gaining money on trading, I am loosing it on my calls to your call centre. May be I used to call everyday to your office for my emailID updation. I am really fistrated with your service and will tell to my all frnds and colleagues do not ever go to kotaksecurities for any trading account. You are the worst Trading Service ever I had in my life. Please guide me to close this account asap. As I am opening the trading account with another service providers. Thanks for all your support!!! (Never commit to any Client as it hurts if it is not done) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 17 Comments | |
Comments
Kotak Securities — SHOWING IRRITATION IN RESPONDING
sir,I HAVE BEEN ACCOUNT HOLDER OF YOUR KOTAK SECURITIES IN VIJAYAWADA, WHILE TRADING THE RESPONDING OF YOUR DEALER NAME(PRAVEEN) NOT IN GOOD WAY .WHILE TALKING IN PHONE ITSELF HE IS IRRITATATION TALKING AND NOT GIVE COMFORTABLE ANSWER. OPERATOR OR DEALEAR SHOULD MAINTAIN POLITE TOWARDS THE ACOUNT HOLDERS.IF HE IS HAVING THAT MUCH IRRITATION IN JOB HE SHOULD HAVE R SIGNED INSTEAD OF HE IS SHOWING IRRITATION TOWARDS THE ACCOUNT HOLDER IT IS NOT GOOD TO THE COMPANY. WE CAN GO ANY OF THE OTHER SECURITIES WE CAN TRADE BUT FOR YOUR COMPANYS WELFARE I AM TELLING . SINCE YOUR KOTAK SECURITIES NOMINATED BY THE SEBI NO 1 POSITION. IF YOU WANT TO STAND IN NO 1 POSITION YOU SHOULD NOT ENTERTAIN SUCH TYPE OF PERSONS. I AM DARELY TELLING LIKE SO MANY PEOPLE ARE THERE NOT TELLING LIKE THIS BUT SIMPLY THEY ARE GOING DEALEAR
THANKING YOU
I am unable to retrieve my pasword for Kotak securities.. says error Invalid user id...
What do I do?
What do I do?
I agree the complaints made against kotak securities...I also faced alots of problem on their trading platform and their charging. If we make send a mail to customer service, they will reply after 2 days says that everything is fine.
They are not at all user friendly and charges not stable.
more to add.
They are not at all user friendly and charges not stable.
more to add.
Kotak Securities — PF yet not received
Respected Sir,I have submmited my PF withrawal form in the month of MAY 2009.But i have not receive my claim yet in the month of novenber 2009.
My PF no is MH/46375/1002.
Regards;
Chirag Patel
Kotak Securities — unothorise trading in ZMMQ0
I zarina open a demate a/c in kotak secutities and deposite 120000/and 50000/ as margin money on trust and never use it nor geven any oral or written authorty to any one to trade on my behalf but some one uae my a/c illegaly and kotak say that it was a oral approve from me .now how can I prove it was not .They are asking such a stuped question why u deposite such a big margin money because I have no bank a/c to link kotak securitise and agente oof kotak secu. give promise to open a saving a/c in kotak bank they I will withdraw my money as requred until if I need jusr phone they will delivered chaque to me . there wre lot of good promises but now It is who is running here and there for justice but fist iwill prove that that i not liar becase in kotak securities everything is done orlly they beliave onorall statemente but only their fawere .all kotak custemer are liar they cant beliave on them so it is my advice to all to protecte yr money and time pl keep a distance from kotak securitise.My all money is vanished and now no hope they r so claveru cant imaginepl followe my advice
u can share my experince to contacte me if there is any one who can hepl me pl come forwrd
thanks
yrs
zarina
[protected]
Dear sir
I'm applied for my pf amount, but i did not get any information. If you do it pls send me detail in my mail id. Thank you.
My EMp id = 6601
My PF A/C= MH/41586/8523
I'm applied for my pf amount, but i did not get any information. If you do it pls send me detail in my mail id. Thank you.
My EMp id = 6601
My PF A/C= MH/41586/8523
I am from secunderabad and account in kotak securities . I have apply for view terminal last three week ago and also contact with customer care reference number[protected] . very bad show ur branch, I
am trying for view client ID last three weeks but till time I don't
get yr IDs after telephonic with mrs anupamaas on 06 dec 10 at
1330hrs.she told me that I will recieved immediate but not at till.I
think you make me foolish or ...
am trying for view client ID last three weeks but till time I don't
get yr IDs after telephonic with mrs anupamaas on 06 dec 10 at
1330hrs.she told me that I will recieved immediate but not at till.I
think you make me foolish or ...
I had asked for my password on 18th March since i had forgotten it. On monday when i called i was informed that it was sent by courier but still today i have not received my password. Called them back on 25th and they said it was delerved, but it was delevered to another name & i informed them that it has been delevered to wrong place. I was informed that they will find out the details and call me back but till date have not received any call
Why dont we get the correct information I was informed that my password was sent by Blue dart courier on the 18th March and was delevered to another address. but i received the password by speed post on 29th March. Since it was delevered wrongly as i was informed, i requested them to generate another password How many days it will take to receive this new password I have no idea since the first one took 12 days.So if any one wants a password they will have to wait for a month at least
Sulana furtado
Sulana furtado
100% agree with u sir .. call me on [protected]
Dear Sir
I am having online trading with kotak securities which opened long back.
From past 2008 onwards i am not doing any transaction till the month of November 2012. except few cases of single share purchase of axis bank share and some square of hfcl shares by kotak securities with out intimating me.
few months back i.e in 2011 mid i asked the tirupati branch people to change of my base a/c with Tirupati branch as suggested my Mr bhardwaj who is native of nellore. At that time i informed as i am not operating my existing bank a/c of Axis bank. hence i requested to change my bank a/c details and also requested to change my communication details also. After few discussion i submitted the my new communication address details and one cancellation cheque pertaining to SBI, guntakal to modify the bank and communcation details. but it was not updated by tirupati branch people.
Recently due to my domestic needs i plan to sell almost all my stocks, as all was purchased long back i.e in 2008 year. i started selling my stocks one after one from few days onwards. on 5th december 2012 i submitted one Query ID: 6852090 and requested them Please send my total receivable amount as on date of 05.12.2012 by way of DD to my new mentioned address.
Since i am not operating my existing UTI bank long back, i informed them to change my bank a/c details. due their responce is upto mark on 3rd i updated my profile with new communication address and bank a/c details for further process. (screen shots are enclosed here with).
I receieved mail from customer service stating that"we wish to inform you that we have noted the same and shall revert to you at the earliest."(copy of mail also enclosed).
But today i.e 07.12.2012 i received message to my register mobile KFLH3-payout of Rs.15194.74 is being processed and will be credited to your UTIB bank a/c on 07.12.2012 subject to credit in your trading a/c. The message received at 9.03 am. Immediately i called to tirupati branch people and informed them stop the payment proceeds to UTIB bank. But they said i was not processed at their end hence informed me to call to customer care [protected] and requested them to cancell the payout credit to UTIBank. I requested and urged with them nearly 30 minutes(00:29:57). But they have not responded positively and informe that after knowing status and informed later. After that evening at around 4.28 pm i received call from mobile no:[protected] and informed me your pay out request already processed and it not possible to stock/reverse.
What i am saying that i clearly raised query on 05.12.2012 and requeted them send proceeds through DD and they responded on 06.12.2012 stating "we wish to inform you that we have noted the same and shall revert to you at the earliest."But with out resolving the my query properly how they will credit my payout proceeds to UTI bank with out information.
Due non operation my UTI Bank for past 3 years there few charges marked lien by bank at around Rs.4100/-. now i loss Rs.4100/- due kotak securities negligence. Hence i requested to look into the matter.
Yours faithfuly
M Kiran Mai
[protected]
I am having online trading with kotak securities which opened long back.
From past 2008 onwards i am not doing any transaction till the month of November 2012. except few cases of single share purchase of axis bank share and some square of hfcl shares by kotak securities with out intimating me.
few months back i.e in 2011 mid i asked the tirupati branch people to change of my base a/c with Tirupati branch as suggested my Mr bhardwaj who is native of nellore. At that time i informed as i am not operating my existing bank a/c of Axis bank. hence i requested to change my bank a/c details and also requested to change my communication details also. After few discussion i submitted the my new communication address details and one cancellation cheque pertaining to SBI, guntakal to modify the bank and communcation details. but it was not updated by tirupati branch people.
Recently due to my domestic needs i plan to sell almost all my stocks, as all was purchased long back i.e in 2008 year. i started selling my stocks one after one from few days onwards. on 5th december 2012 i submitted one Query ID: 6852090 and requested them Please send my total receivable amount as on date of 05.12.2012 by way of DD to my new mentioned address.
Since i am not operating my existing UTI bank long back, i informed them to change my bank a/c details. due their responce is upto mark on 3rd i updated my profile with new communication address and bank a/c details for further process. (screen shots are enclosed here with).
I receieved mail from customer service stating that"we wish to inform you that we have noted the same and shall revert to you at the earliest."(copy of mail also enclosed).
But today i.e 07.12.2012 i received message to my register mobile KFLH3-payout of Rs.15194.74 is being processed and will be credited to your UTIB bank a/c on 07.12.2012 subject to credit in your trading a/c. The message received at 9.03 am. Immediately i called to tirupati branch people and informed them stop the payment proceeds to UTIB bank. But they said i was not processed at their end hence informed me to call to customer care [protected] and requested them to cancell the payout credit to UTIBank. I requested and urged with them nearly 30 minutes(00:29:57). But they have not responded positively and informe that after knowing status and informed later. After that evening at around 4.28 pm i received call from mobile no:[protected] and informed me your pay out request already processed and it not possible to stock/reverse.
What i am saying that i clearly raised query on 05.12.2012 and requeted them send proceeds through DD and they responded on 06.12.2012 stating "we wish to inform you that we have noted the same and shall revert to you at the earliest."But with out resolving the my query properly how they will credit my payout proceeds to UTI bank with out information.
Due non operation my UTI Bank for past 3 years there few charges marked lien by bank at around Rs.4100/-. now i loss Rs.4100/- due kotak securities negligence. Hence i requested to look into the matter.
Yours faithfuly
M Kiran Mai
[protected]
Hi,
I had raised a compliment almost a weak before but, till now customer care people not responded or sent complient number to track. The issue was outstanding from last two months and customer care people are helpless and they don't have enough knowledge to answer query. It's very shame to Kotak since, their service is not up to the standards.
kind regards,
I had raised a compliment almost a weak before but, till now customer care people not responded or sent complient number to track. The issue was outstanding from last two months and customer care people are helpless and they don't have enough knowledge to answer query. It's very shame to Kotak since, their service is not up to the standards.
kind regards,
Hi Sai,
We regret the inconvenience caused. We request you to share your client id & contact details with us at ks.[protected]@kotak.com so our customer care executive can get in touch with you and address your concern at the earliest.
Regards,
Team Kotak Securities
We regret the inconvenience caused. We request you to share your client id & contact details with us at ks.[protected]@kotak.com so our customer care executive can get in touch with you and address your concern at the earliest.
Regards,
Team Kotak Securities
I totally agree with you. This is the biggest fraud company on earth. A branch manager, by the name of Mr. Rajan ripped off all my savings of a life-time and the top management is fully supporting him, because it has no money of its own. They are living on the money that has been fraudulently sucked by their employees from their clients. They are wallowing in sin and living in sin. They will have to answer for all their sins against me and other innocent investors. They will have to pay a terrible price for all this. The top management is playing games with my life, because I do not have documentary against its employee. But God has all the evidence and he will definitely make them pay a terrible price. I feel sorry for your plight and I hope sincerely taht your case is resolved satisfactorily. May God bless you and other investors. Ramesh Ramanan.
#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...#Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services... They dont even convert purchases to EMI even after asking them twice...
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+91 6652 9191
+91 6621 6666
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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I think so called slow services government departments are even faster then kotak.