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Kotak Securities
Kotak Securities Ltd.
Customer satisfaction rating: 56%
Submit a Complaint
282
COMPLAINTS
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Kotak Securities Customer Care

Kotak Securities Ltd.

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Address
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
90
down
32

Phone:
Phone:
up
29
down
18

Additional info

Corporate Office

Kotak Securities Ltd.

3rd Floor, Nirlon House,

Dr. Annie Besant Road, Worli, Mumbai - 400030


Customer satisfaction rating
56%
Complaints
282
Pending
0
Resolved
153
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Kotak Securities related photos (59)

Kotak Securities Complaints & Reviews

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 True feeling Love on Oct 8, 2020
Sir plz... See the matter

Complaint Status


[Oct 08, 2020] Kotak Securities customer support has been notified about the posted complaint.
Dear Customer, based on the details provided, your query has been forwarded to the concerned team. They will get in touch with you regarding this. Please note, you may face some delays in receiving responses to your queries. We have limited staff working at our customer service department due to the current COVID-19 Pandemic situation. Please bear with us during this inconvenience. Alternatively, you may write to us at service.[protected]@kotak.com for any assistance.
Dear Customer, based on the details provided, your query has been forwarded to the concerned team. They will get in touch with you regarding this. Please note, you may face some delays in receiving responses to your queries. We have limited staff working at our customer service department due to the current COVID-19 Pandemic situation. Please bear with us during this inconvenience. Alternatively, you may write to us at service.[protected]@kotak.com for any assistance.
Dear Customer, based on the details provided, your query has been forwarded to the concerned team. They will get in touch with you regarding this. Please note, you may face some delays in receiving responses to your queries. We have limited staff working at our customer service department due to the current COVID-19 Pandemic situation. Please bear with us during this inconvenience. Alternatively, you may write to us at service.[protected]@kotak.com for any assistance.
Dear Customer, we regret the inconvenience caused to you. We would like to inform you that your concerns have been noted and our Escalation team is following up on the same. They will update you about it shortly. In case of any issue, you may write back to us on ks.[protected]@kotak.com.
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Dear Customer, we apologize for the inconvenience caused to you. Our team has responded to you on your registered email id, we request you to please check the mail and in case any issue you can write back to us on ks.[protected]@kotak.com.
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     Satish Saggam on Sep 28, 2020
    I recently opened account... Deposited 1000 rs... Today balance showing is - 1000

    Complaint Status


    [Sep 28, 2020] Kotak Securities customer support has been notified about the posted complaint.
    Hi Satish, we regret the inconvenience caused to you. Please share your client code and registered contact number with us or write to us at ks.[protected]@kotak.com. Our team will look into the same and connect with you to resolve it at the earliest.
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      Kotak Securities — Worst customer service

       Shefali_Juneja on Sep 23, 2020
      Hi my id is zw16x. From last few days i have been trying to connect to my representative but her behaviour is so rude and...
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      Kotak Securities — car loan

       ash_mahek2003 on Sep 17, 2020
      I have taken one car loan form kotak bank, loan no 8916367 in name of poonam bhardwaj, due to non payment of emi kotak toy...
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       Anshika Rajat Saxena on Sep 9, 2020
      I have opened a trading account in kotak mahindra bank on 12/07/2020 in which my client id is 33638617 and client code is zrdia. My shares of bank of maharashtra transferred there on 20/08/2020 which i infromed to mr. Sumit verma of your lucknow branch. He told me that it will take 3-4 days to sell my shares as i was in urgent need of funds but even after so many follow ups my shares got sold on 28/08/2020 through a trader named as mr. Shubham. I told him that kindly transfer the amount to my bank account but he didn't cooperated with me and i recieved only 7000 out of total amount of approx 140000 and till now i have not recieved my funds.. I have already submitted all the required papers and kyc but not getting any support from any of your staff very disappointed.

      Complaint Status


      [Sep 09, 2020] Kotak Securities customer support has been notified about the posted complaint.
      Hi Anshika, we regret the inconvenience caused to you. Based on the details provided, your query has been forwarded to the concerned team. They will get in touch with you regarding this. Please note, you may face some delays in receiving responses to your queries as we have limited staff working at our customer service department due to the current COVID-19 Pandemic situation. Please bear with us during this inconvenience. Alternatively, you may write to us at service.[protected]@kotak.com for any assistance.
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         parag1988 on Aug 8, 2020
        I had called call and trade team on 07th august 2020 for enquiring about my trades. This champ mr. Mohammed sheikh, mis guided and i was about to make loss on my trades.
        Further, rather than apologizing his fault he started arguing when i asked him about my mf investment.
        Poor service.
        I havent got answer for queries.

        Complaint Status


        [Aug 08, 2020] Kotak Securities customer support has been notified about the posted complaint.
        Hi Parag, we’re sorry to hear about your experience. Please share your client code and registered contact number with us or write to us at ks.[protected]@kotak.com. Our team will look into the same and connect with you to resolve it at the earliest.
        Complaint comments  Add a comment

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          Kotak Securities — KAS96_9, Complaint of Kotak securities trading platform

           Kashmira_J on Jun 23, 2020
          Dear Team,

          This is to inform you that your Kotak Securities App is very pathetic. Whenever I went on to buy...
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          Kotak Securities — from last 8-10 months, i am observing that your services are being pathetic

           110Arshad on May 29, 2020
          Dear kotak team

          I have been trading in stock market through kotak mahindra securities from last approx 14...
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          Kotak Securities — demat account charge waiver

           jeetu2224 on Apr 30, 2020
          Sir,

          I open a demat account with you for best services and investment plan . your services are very poor because...
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          Kotak Securities — worst service in chennai kotak securities _ s sarath babu _ zy93g [Resolved]

           sarathraksanaa14 on Apr 16, 2020
          Dear team,

          I'm getting worst service issues in chennai kotak securities trading office.
          I requested...
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          Kotak Securities — depressing kotak mahindra

           singsup on Mar 5, 2020
          Everything about kotak mahindra is frustrating and depressing. I got employed and my company sent in a number of banks to...
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          Kotak Securities — regarding closing of my demat account [Resolved]

           Shiv499 on Mar 2, 2020
          I had given request for closing of dmat account on 28th feb as per guidance given by customer care. Also i had submitted fataka...
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          Kotak Securities — not accepting delivery slips at kotak mahindra bank dombivli east branch [Resolved]

           VilasKane on Feb 10, 2020
          I am 63 years old senior citizen. I approached kotak mahindra bank ltd. Dombivli east branch for handing over delivery slip...
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          Kotak Securities — very bad service from mr. rajan [Resolved]

           SJQ on Feb 10, 2020
          Hello
          My name is syed Jameel. I am from srinagar j&k. I wanted to open a demat account for share trading. For this...
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          Kotak Securities — issues on charges [Resolved]

           Ypkumar on Nov 26, 2019
          Don't trust KS, because every Saturday and Sunday they are working as settlement days next day is Monday when i opened my...
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          Kotak Securities — kotak securities trading with negligence [Resolved]

           Kapil Vaichalkar on Oct 29, 2019
          I got a call from the kotak fund managing team stating that they have received a call from the research team and they have...
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          Kotak Securities — irctc ipo wrong guidance [Resolved]

           gyeshu on Oct 12, 2019
          Dear sir / madam,

          My self, my wife and daughter had applied for irctc ipo through integrated avadi branch...
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          Kotak Securities — trading without permission [Resolved]

           Vip Immigration on Oct 10, 2019
          Relationship manager tradibg without permission of client. Made huge amount of losses. Short sold shares without asking client...
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          Kotak Securities — demat account closure [Resolved]

           dinesh sood on Oct 3, 2019
          A/c not closed despite request-not operated even once, requests for closing umpteen times to relationship executives didn't...
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          Kotak Securities — demat account closure pending since 9 years [Resolved]

           Avadh Pathak on Aug 27, 2019
          Reference is made to my telecom to your customers care and attached mail. I am very dissatisfied with the service and discussion...
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          Featured Complaints

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