Kotak Securities Complaints & Reviews

Be cautious with online investment platforms, even with positive reviews. I lost my deposit within days. Mrs. Doris Ashley’s h#lped r#cover $150, 000 through a professional r#covery process. Text: dorisashley71 g m a i l c m...

It is crucial to have a thorough grasp of the terms and conditions of any agreement in order to prevent loss. This was me until I took action after W w w. Solve̲nRe̲Me̲dY. TecH on Whatsapp: (+1)̲ ̲(̲3̲2̲0̲)̲ ̲(̲4̲5̲9̲)̲ ̲3̲3̲9̲4̲
Came through for me, and I received all my money back...

I am writing to formally lodge a complaint against Kotak Securities regarding ongoing issues with my DMAT account, for which I am the sole owner.
Despite repeated attempts, I have been unable to access or update my DMAT account, or change essential details such as my status to NRI and my registered address. I submitted the required forms for account activation but was informed by Kotak staff that my original account records had been...

I have been constantly writing emails to kotak securities regarding incorrect Ledger balance and trading amount, but have not received any clarification on the same.

The trading account shows incorrect trading balance every start of the day. This balance differs from my calculation. Also, I had never asked for Margin based trading account, though the team/portal only displays available/utilized margin, or balance in terms of...

Hi, I have account with Kotak securities which was opened ages ago. I have not used the account for the while and so it became dormant. I wanted to reactivate it again as the company I work for has made it legal binding for me to submit the statement for my DMAT account every quarter. When I sent KYC to get it activated I got to know that the account details were burnt in nax fire and the account is suspended as I had not submitted the documents...

Hi Kotak Bank,

Today suddently received notification 2914.50 Rs has been Debited from my kotak bank Balance transfer fund to KSEC without any permission. I never make any transaction as of now.

Need your Clarification and how to get back my money

Regard,

khushal upadhyay...

Funds transferred to bank account as per sebi settlement transfer not reflecting in bank account even after 5 working days.

No support or details available for transaction reference number.

Seems kotak is utilizing the funds for another purpose.

Very poor handling of such monetary matters, given the fact when there is a delay on margin funding, the interest is charged without asking, whereas no...

Hi, I have submitted all the required documents for Transmission process of shares in name of my mother after my father's death at Akola Branch but still being harassed for documents by kotak securities and every now and then asking for new documents, Where in documents submitted are : Letter of indemnity on 100Rs. bond paper NOC by all the family member, Signature verified by Bank Transmission form Legal Heir Affidavit Where...

Kotak Securities is a third class service providers in Trading World. It is really shame that, you are not able to action one of my query from last 2 weeks.

History :
I opened an account with Kotak securities from Pune in last week of April 09. I gave all the necessary information and required documents. So I received the kit at my home address correctly. I activated my trading account and did some trading. Next...

Seeking Justice ; help or referral... I have a friend logged 18 sebi scores cases against kotak securities limited seeking justice for sebi violations done on her account with out her consent [brokerage plan changes, account changes, account dormanted/reactivated, segment activated/deactiavted without investor consent etc... excessive brokerage charges charged 19 lakhs instead of 19000 rs ]... multiple Unilateral forced decisions not given investor a choice to make informed decisions as regulated by sebi,. please let me know if you want to talk and refer anyone effected by ksl, any sebi violations made for investor protection we can fight for justice together... thanks A

going to seek help from social media / print media [ndtv, zeebusiness, moneycontrol, indiatoday, rebpublictv, cnbc and more] for justice - customer grievances not resolved

Dear Kotak Neo.
Today I traded with my Kotak Neo App[protected] i bought a call of 47700 (02:11PM) whose price was 38 /- rupees at that time after that I was selling at 02:20 at the price of 42/- Rupees but at the same time due to hanging of Kotak Neo App I could not sell I tried many times at the same time but app for a long time The hang lasted for about 20 minutes. I think its not my fualt its done from your side. Due to which I got a loss of Rs. 6300 / - I also told this issue on toll free, but I did not get any strong support nor did I get my amount back yet, I am mailing you again and with screen short, I sincerely hope that you will solve my problem.

First they gain our trust then they commit things and when We Trade they will punch Orders ASAP and If you want to Square off positions app will be STOP working. Give us OUR MONEY BACK OR DELETE THESE TYPE OF APP PLEASE STOP THESE SCAMMERS .

Please do not punch OUR TRADES IF YOU are not able to Square off in the RIGHT TIME . We are Facing LOSS BECAUSE OF YOU GUYS .
PLEASE DONT COMMIT WE WILL PROVIDE THIS AND THAT IF YOU CAN'T HANDLE THOSE THINGS .

I have taken up this issue with Kotak Securities already. On the 20th October 2023 the NEO app from Kotak Securities had a malfunction affecting many users. Due to this malfunction in NEO app I could not put a stop loss or square off my positions since all the positions disappeared for a good 30 minutes. In my frantic attempts to sell the lots, I lost at least 5-6 points per share that amounts to closely 40K-45k for a total of 7875 shares, script name "Eicher Motors 3580 CE 26 October". Although the brokerage firm is owning up to the mistake in the app, they are providing a very less amount as compensation/goodwill gesture which is approximately for 2 points only. I am not getting a clear communication for the broker and being asked to bear 50-70 percent of the mistake done by NEO app.

Hello, I got some stocks from Kotak margin trading, but billed for the full amount, when i sold the stocks, I only got half of the money back. Also, Kotak billed me for cancelled transaction, their customer service couldn't provide any details of the transaction even after i gave them the bill number. Kotak's margin trading is fraud, please don't buy

My Mother Is Cancer SENIOR CITIZEN AND CANCER SURVIVER I Operate Her Account on her behalf from THE OPENING OF ACCOUNT.
Due TO NON TRADE IN THE ACCOUNT FOR FEW MONTHS THE Broker Had DOrmant Her ACCOUNT DESPITE MANY REQUESTS AND VERFICATION BY Her They HAD NOT ACTIVATED THE ACCOUNT THIS IS HARMING HER MONETARYLY AND DEPRIVEING HER RIGHT TO TRADE .So I request you to KINDLY LOOK INTO THE Mater and Give US OUR LOSS AND RIGHT

I'am holding NRE trading account with Kotak securities and it is linked with Kotak Mahindra Bank.
Please note that Short term capital gains tax and Long term capital gains tax have been deducted from my PINS account. When my CA is filing my IT returns, the same is not reflected in the annual tax statement. Please provide me tax deduction certificates for period[protected] to[protected].

Client Name:- PRITI DEEPAK PATEL

Client Code:- P0BW1
Customer Reln.No. :[protected]
Account No. :- [protected]
PAN Number :AUZPP3787C

I have tries many times but my demat account kyc not fill. pl check Mo No [protected]

My name is Abi John and I am from Baroda. I have a kotak securities trading account (6DBS3) with Ahmedabad Branch & have been using Keathprox for several years. I registered a complaint via mail on 8-Mar-23 to my RM, Mr. Vatsal Khatri regarding discrepancies in the contract note for trades carried out on 1-Mar-23. Since I did not receive any response, I sent reminders on 15-Mar-23. 22-Mar-23 & 31-Mar-23, but still I did not get any response. And since I marked a copy of the 3rd reminder to the escalation team, I received a reply from Vatsal aswell as from from Madhuri Chavda (Escalation team) seeking to have a conversation with me over the phone. I specifically asked them to revert to me with the revised contract note or send me the details of the contract in written via mail, so that it stays as a reference for the future. However, even the escalation team official Madhuri has washed her hands by sending the same mail again & again saying that they have tried to contact me on my mobile, without any success and that I need to call up on a number [protected].
I don't understand why Kotak Securities Officials are not able to resolve a issue related to discrepancies in contract note for the last 1 month. And why is that that even the escalation team Official is reluctant to communicate regarding the discrepancies in written via a mail. What kind of customer service is this ? And what is the meaning of escalation matrix when even the escalation matrix official evades responsibilities ?
All that I have asked for is a clarification to the discrepancies in one single contract note ? That'a not rocket-science, but your officials still tend to be totally irresponsible which seems deliberate.
Can somebody look into this ? or would I have to still keep on sending reminders and mails to the higher officials in the escalation matrix ?

Kotak group secure one ne 2, 317rs ka amount mere bank account se deduct kiya hai mein koi life insurance policy nhi li thi fir bhi inhone deduct kiya meine bahut saare calls and emails bhi kiye or mein apni kotak branch mein gyi par muje koi help nahi Mili mera refund ager nhi aaya toh muje legal action lena hoga.
Regards
Krati Jain