Kotak Securities Customer Care
Kotak Securities Ltd.
Customer satisfaction rating: 27%
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Kotak Securities Customer Care

Kotak Securities Ltd.

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai City District
India - 400051

Customer Care Phone Numbers and Contacts



Additional info

Corporate Office

Kotak Securities Ltd.

3rd Floor, Nirlon House,

Dr. Annie Besant Road, Worli, Mumbai - 400030

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Kotak Securities related photos (13)

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Kotak Securities Complaints & Reviews

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Kotak Securities — money deducted without information

 Subhsharma10 on Mar 18, 2018
I am having a demate account in kotak securities at jodhpur. I have received a call from shidharth mehta for reducing rate and restart work with him. I told him i don't have much experience so unable to do but he told our dealer suresh ji will suggest you perfectly then i told for mail confirmation of rate (2p-20p) but same is not received he told me that mail will come please belive on us and start work with us.
I have started work with him. Daily receiving call feom suresh (Dealer). As he told me i will purchase and sell and say only yes.
After 20 days i was in loss of 8000 then...
Complaint comments  Read comments Complaint category Stock Market

Kotak Securities — kotak securities account closure

 Nishad Chitrasen on Mar 8, 2018

Since you are my service relationship manager. I have trading account in kotak securities my account number 7wkj2. My
Current outstanding amount is rs. 3386. My last use of kotak
Securities account is 9th feb 2015. After that i haven't use this
Account for trading why this much outstanding amount i have to
Pay i put on 11 aug 2017 to you guys for closer of this account.
Also i put the email on 12th oct 2017 and 17th oct 2017 and 22nd oct 2017 for close my demat account. Please reply me on this email or
Call me on my number [protected].
Complaint comments  Read comments Complaint category Banks

Kotak Securities — settlement funds transfer

 jagkp18 on Mar 1, 2018
Funds transferred to bank account as per sebi settlement transfer not reflecting in bank account even after 5 working days.

No support or details available for transaction reference number.

Seems kotak is utilizing the funds for another purpose.

Very poor handling of such monetary matters, given the fact when there is a delay on margin funding, the interest is charged without asking, whereas no clarity on such delays from the whole kotak securities team....
Complaint comments  Read comments Complaint category Stock Market

Kotak Securities — non compliance of sebi rules reg credit of shares in dmat a/c

 Rpvt5 on Feb 28, 2018
Even after my repeated complaints and chat with you over phone my grievance has not been redressed yet. I have every right to approach sebi for non credit of 82 shares of sundaram finance a/c holdings in my dmat. My complaint may be taken seriously and necessary action taken may be informed to me at the earliest else i may seek the intervention of sebi to redress my grievance....
Complaint comments  Read comments Complaint category Stock Market

Kotak Securities — closed trading accounts

 gpandit1964 on Feb 21, 2018
We had three trading accounts as per following trading codes
Ic8ko / nvy50 / itm10 for which the closure forms were given along with closure forms of linked saving accounts. With details of account amount to transfer one month ago. Now saving accounts got closed early and there is still some balance in these trading accounts. How to get this money?...
Complaint comments  Read comments Complaint category Banks

Kotak Securities — demat account opened and now charges are added

 Anjan2mon on Feb 20, 2018

I am facing charges issue with a demat account of kotak securities. A salary account was opened with which kotak had open a demat account. Demat a/c no. 19889071. Now they are putting some charges against it sms charge and said some a/c maintenance charge, i had repeatedly asked to close the account but it was not closed. Now i get msg that kotak securities reported your fund balance -345/- i called the customer care team 1st person said that i need to pay 345/- to close the account, next when i called the next executive says that i need to pay rs 345+233 =588/- unless i pay...
Complaint comments  Read comments [1]Complaint category Banks

Kotak Securities — I'm complaining about charges that were added extra after creating a demat account

 raagaa on Feb 15, 2018
I have created a Kotak demat account in the month of January from Kotak bank Velachery branch after Saravanan R (Assistant Manager - CVM) the from the branch met me in person and explained me about all the fees structure and details of Kotak Securities Demat account.

Saravanan R has clearly stated that I only need to pay Rs. 780/- as demat account opening charge and there after there will not be any additional charge or anything as such like an AMC or annual charges. Also confirmed that it is a life time free maintenance Demat Account.

After accepting the application,...
Complaint comments  Read comments Complaint category Stock Market

Kotak Securities — demat account not open for nr with a lapse of more than 4 months

 Vivek Jobanputra on Feb 15, 2018
It has been 4 months, i have kept registering complaints but the bank staff is non supportive and not adressing to my query. They have kept delaying the process of opening my demat account with all the baseless queries.

Nov 1st week i applied for an nr demat account and today we are in the 2nd week of feb, 2018 still nothing has happened. They are simply finding queries and delaying the process, ideally the account opens in 20-30 days max, the time taken here is 3 times of the required time. All baseless queries in kyc....
Complaint comments  Read comments Complaint category Banks

Kotak Securities — non submission of ipo application to registrar

 DWARKABHAI PATEL on Jan 26, 2018
I & my other relatives, friends filed applications under ipo: amber enterprise ltd vide application no.23498200 to 23498208 total no 9 through your unjha dist mahesana n. Gujarat. Office. While checking on web. The reason found : pan not found / application not found & dp/id not found. Pl. Confirm where the matter stand? & what steps to be taken? For injustice cause to us. The major lots of form kept aside....
Complaint comments  Read comments [1]Complaint category Stock Market

Kotak Securities — trading without information

 sharad revankar on Jan 17, 2018
My dealer, Sneha on[protected], did Multiple trades from my A/c without my knowledge .When I asked she was very harsh and rude .

When asked for the solution she did not give me any satisfactory answer. It may cause me financial loss and mental disturbance. She has messed with my Trading A/C for which
Respected Sir,

I Sharad Revankar am holding the above mentioned account of Kotak Securities . On[protected] false multiple trades were done without my knowledge by my dealer Sneha Talreja from Worli, Nirlon house.

She tried to square off the trades...
Complaint comments  Read comments Complaint category Stock Market

Kotak Securities — essar oil - non receipt of delisting offer - dp id no: in300214, dp a/c no : 11050303 - reg

 Aruna talluri on Jan 11, 2018
I am an old investor of essar oil, from public offer time. Unfortunately my investments in essar steel and essar oil put me to losses. My dp account was maintained earlier by state bank of hyderabad and later by kotaksecurities.
The delisting offers have not reached to the postal address furnished my dp holder.

Till recently, my share transaction is through kotaksecurities dealers. I have no intimation from kotaksecurities also

The policies of essar company is hurting small investors like me, who do do not trade directly. Because of my bitter experience, i have...
Complaint comments  Read comments [1]Complaint category Stock Market

Kotak Securities — not closing demat account in spite of reminders

 sambasiva Reddy Morthala on Dec 26, 2017
I have a dmat account with kotak securities bearing
Client code:19069473.
This is not in operation eversince it was opened in 2016.
We requested them to close this account on nov21, 2017 and again in december 12, 2017.
We have paid the dues of rs 602. To their kotak bank, narimanpoint current ac:[protected] on 11/12/2017
Through icici/neft ref:[protected]....
Complaint comments  Read comments [1]Complaint category Stock Market

Kotak Securities — complaining against kotak mahindra life insurance

 Biswadeep Mallick on Dec 24, 2017
Sir/madam, i regret to inform you that i am receiving a huge phone calls form kotak mahindra group, kolkata (Ac market shakespeare sarani kolkata) for job purpose for the post of sales or recruitment and development. I am a job seeker but i do not do a job at kotak mahindra life insurance and they are calling me regularly and calling me 4 times in a day. When i am saying that i am not interest they are being misbehave with me. They are irritating me regularly from different new new phone numbers.
I would request you to please please take an immediate action to them. I shall be highly obliged...
Complaint comments  Read comments Complaint category Insurance

Kotak Securities — customer care abominably poor

 Priti@Indian on Dec 19, 2017
Fwd head of branch kotak securities:
Pl courier to residence a filled in form mr vivek as discussed.
You are my kotak relationship manager. Kotak cannot have a runner visit after 18days of phonecalls and requests.
Branch head mr monga s pa has assured call back multiple times, but he ignores landline and official mobile requests for help in linking adhaar. I am receiving from a major accident, post 2 plastic surgeries in august and live alone in gurgaon as is well known to mr harsh monga. Yet he does not send a runner entire nov 2017 to date with required form to collect attested...
Complaint comments  Read comments [1]Complaint category Stock Market

Kotak Securities — demo not provided yet

 Kiran Koshy on Dec 6, 2017
Its been almost 4 weeks i have opened an account with kotak securities and since then i am following up with customer care and the kotak executive who helped me in opening and account to help me with the demo of your application on web and app but they are least bothered. I am really disappointed with all the false promise and the kindly of service provided by kotak even though paying more then what other banks were asking to open an account. I think i did a big mistake opening the account....
Complaint comments  Read comments Complaint category Stock Market

Kotak Securities — charging commision of 5% per transaction for shares which is low value like the lanco

 Dayananda Shetty on Dec 5, 2017
1. I bought shree for inr 325000 and sold same and been charged an amount 15000 for buy and 15000 for sell which is almost 10% of my share value. I never signed for this much commission and not ready to give any proof fare several written communication.

2. I have been charged interest for more than 1 day delay in margin plus trade but when comes to delay from kotak for more than 5 days no interest is given.

3, cash sell credit takes more than weeks to settle when any sale is done after tuesday. No interest for delay
4. They need twice approval for crediting balance...
Complaint comments  Read comments Complaint category Stock Market

Kotak Securities — kit not received

 Aneesh Prabhudesai on Nov 30, 2017
It is utter disappointment that an established company as yours doesn't concern themselves with the consumers/clients' grievances. As none of the managers are willing to get back on the following.

My kotak demat account took 4 long weeks to open (And not 3 days as promised) and that is not all. This was 2 months back. I received fake assurances from a multiple of your representatives. It is really unfortunate that you do not encourage us to invest, but your sales guys just need to match their targets. What is really surprising is that i haven't had a single account manager visit...
Complaint comments  Read comments [1]Complaint category Stock Market

Kotak Securities — demat account still working

 yash9187 on Nov 30, 2017
Account no.[protected]

Dear bank team

My name in anand and i must tell you that i had to left my job due to my stomach medical treatment in my hometown. I cant go anywhere. Now days i am facing this crucial problem.
I have no job this time but still i am getting the mesgs regarding my dmat account status. Please dont try to harass me... Its my request to close my account. Please understand my condition what actualy i am facing now days.

Thanking you

Earlier i already sent you mail regarding closure but still... Its working... I attached...
Complaint comments  Read comments [1]Complaint category Stock Market

Kotak Securities — unnecessary rejection of closure of account

 vardhanashokaditya on Nov 22, 2017
Before 4 years a representative convinced be to get a Kotak securities account for trading saying that I can close my account when needed and I have to initially deposit Rs 1000, which I can withdraw later. But found to my surprise that I had to maintain Rs 1000 minimum and I cant withdraw. After that I felt embarrassed and felt its my mistake to sign everywhere the representative showed. I thought it was ok to have a min balance Rs 1000 and did some very less trading and kept it aside for nearly 2 years. Now I found that I have a negative balance of Rs 1200., which I have to pay. I tried to close...
Complaint comments  Read comments [1]Complaint category Banks

Kotak Securities — kotak securities id: 2jc77 - account closure: inordinate delay on petty grounds

 Khukri on Nov 8, 2017
Name: lt col (Retd.) bharat shahane.
Kotak securities acct id: 2jc77.
Subject: acct closure.

A - history: my acct was originally opened several yrs back in pune and transferred to gangtok last yr.

B - situation: since i do not use this acct much i decided to close it.

• june 17: i requested kotak securities (Ks) via email to close acct. I was told to visit nearest branch personally. I visited pune branch and requested acct closure. I was given a couple of forms to fill and and told to approach gangtok branch for closure.
• aug/sep...
Complaint comments  Read comments [1]Complaint category Stock Market

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