[Resolved]  Koutons Retail India Ltd. — Not replacement of faded cloth

Address:Jaipur, Rajasthan

I am Amit gupta, i had purchased two cloth(Top) for my wife from koutons retail india ltd, vaishali nagar, Jaipur branch on[protected].
Detail of the faded cloth is Serial no. k[protected]/M, bill memo no. is UUUU-0006433 dated 03/07/2010
I was paid the amount of 725.00 INR by debit card with the invoice no. 005346 and with the warranty of replacement of faulty cloth within six month.

After one wash of cloth became faded and looked very dirty.
We went in the retailer for showing that cloth, one person in the retail told that you became late and we have to see and he called His manager. manager seen the cloth and suddenly started shouted on me and my wife in front of his staff and customers that this cloth will not be replace and also told like" go anywhere i will not replace the same"
i also remembered him about the warranty, he told there is no warranty like this and i have not written anywhere.

After discussion with many people they suggested me to go in consumer forum.
Please provide me the justice for the faded cloth replacement, petrol charges, mentally disturbance because of manager shouting and bad behaviour with me and my wife.
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Aug 13, 2020
Complaint marked as Resolved 
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Koutons Retail India Ltd. — NON DALIVERY IMP DOCUMENT

DEAR SIR
MY NAME GAJENDER RAO WORKING IN KOUTONS GURGAON.MY FRIEND ESND MY MARK SHEET DATE 19 SEPT 2008 FROM MM UNIVERSITY MULLANA (AMBALA) TO MY OFFICE ADDRESS KOUTONS RETAL INDIA LTD 274-275 PHASE-6, UDYOG VIHAR SCE-37, GURGAON.YUT NOT RECEIVE..
THEN I LOST MY INCIRTMENT PROCESS 2008-09.
FOR THIS POOR SERIVES BY SPEED POST..THEN I EASYLY DIFFENED WHY PRIVATE AGENY AHEAH TO GOVERMENT FIRM...VERY SAM FULL.

GAJENDER
[protected]
I buyed one trouser from the greater noida showroom at ansal plaza.
The owner charged 20/- extra for the alteration in the trouser, as per the required length.

How can they charge 20/ extra if the trouser itself is not a complete product.

Suppose i do not need to alter then also we need to give the trouser to any local tailor for making it complte for wearing.


Memo no. YQYQ-0001457
Dt[protected]
this is bad thing, retailer should replaced the faulty cloth

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    Jaipur
    Rajasthan
    India
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