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[Resolved]  Kpn Travels — Worst travel ever I had

Below is the mail that i had written to KPN Travels.

Hello,

Let me put FEW worst experience that I had while travelling in KPN bus.

On 13-Jan-2008 I travelled from Bangalore to Nagercoil in 6.30 PM AC Bus. Expected time of reaching Nagercoil was 7.30 AM, but it reached at 11.30. Even town buses are overtaking our bus, thank God not cycles. Thanks for your wonderful service for not allowing me to spend pongal festival with my parents.

On 18-Jan-2008 I made my return journey from Nagercoil to Bangalore by 4.30 PM bus(2+1 seater). But the bus that plyed was 2+2 seater. So actually you have charged me more than what you supposed to. I have seen this happening during all festival season. (we know your idea, you run more seater bus and collect fare of 2+1 seater). Another thing to be noticed is, the bus started at 5.15 PM and when I checked with the driver he was offending. (bus was waiting for a person for 1hr, who never turned)

Three months back, my brother took 3.30 pm Bangalore --> Nagercoil bus. All our watches shows 4.30 pm, even 4.30 bus which ply between Bangalore to Nagercoil left but our bus hasn't arrived. None of KPN employees are giving proper answers. Finally there comes a bullock cart in the form of KPN bus, with full of bed bucks(which are visible) and stinking. None of the passengers are ready to get into the bus. War of words started between the driver and passengers. I am putting the same word used by one of the driver.
"You have paid only for one ticket and you haven't bought the bus" Guess how the passenger would have felt at that point, what an awesome hospitality.
I had this experience for nearly 3 times while travelling in KPN AC Volvo bus from Nagercoil <--> Bangalore. Around 2.30 while you are in deep sleep, bus stops at middle of your journey and driver ask you to board to another bus which is already waiting for your arrival. If you want to reach the destination you have to accept what ever they say at that time. The beauty amoung all this is, this bus is just an ordinary bus. Not an AC coach. Passengers are fooled by KPN. They are charged for AC Volvo coach, but forced to travel in ordinay bus.

I would like to make a point, if this wrong doing happens again I will take the matter to consumer court with full proof. Not only that I would write about this in all famous blogs and circulate it in mails.

Try to service for the money that we pay.

Thanks
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  9 CommentsShareTweet

Comments

100% its true
Dear

One of the worst english, ever i read. Try to draft your writing before posting onto the forum. Avoid unnecessary words, because [censored] is pretty common word for native English people, its sound very humilating when it spoken by an indian. It is an open area, to register your complaints, not an area to show up bad words vocabulary..

Thanks in advance...
English Checker
I have travelled from chennai to trichy by 2+1 ac coach, the timing was ok but while we are not taken proper care and moreover we are treated like animals while we asked for tickets to claim our reimbursement the driver is so reluctant giving it and he never gave it.At last we got a boarding pass which is no way useful.The travels has a worst coustomer care and they do not remember that we are the ones given life to them and if it goes on the company will be bankrupt one day.
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You bloody English checker...
Don't have another work...
Do you know our feeling...
Try to avoid doing the below, , , , , again... Dear Mr/Mrs. English Checker...

Thanks & Regards, , , , , ,
A passenger of KPN

One of the worst english, ever i read. Try to draft your writing before posting onto the forum. Avoid unnecessary words, because [censored] is pretty common word for native English people, its sound very humilating when it spoken by an indian. It is an open area, to register your complaints, not an area to show up bad words vocabulary..

Thanks in advance...
English Checker
hello.,

I am regular traveller in kpn. I never encountered such type of problems. I cant understand why you are complaining about the service.
Rarely problems can happen but learn to comment decently.
What he has said is very true, the customer service of KPN is the worst I had ever seem, even the State Government buses are far better than KPN now a days...
I had experience yesterday in KPN Volvo Madurai to Chennai.
This Volvo new bus was overtaken by many ordinary air bus.
I was wondering why passengers like me after paying all the money Rs 570
and seeing a bus travelling not even at an ordinary semi sleeper bus speed, i
feel it is disgrace to the VOLVO bus fleet. KPN Travels is very safe no doubt
but for that sake one cannot drive a volvo bus so slow. The driver has not crossed
80 km/hr speed. Volvo is Volvo only if it crosses 100 km/hr speed. Volvo should
make it mandatory that their B7R and B9R busses should ply not less than
100 km/hr on the Express Highway. Samson
DONT ENCOURGE THE PVT PEOPLE

TRAVEL IN GOVT BUS OR TRAIN EVEN THOUGH THE SERVICE IS POOR

IN GOVT SERVICE

OUR MONEY GO TO GOVT
Well I think All the above Complaints have not been noticed by KPN Travels Board of Directors or Owner, Then there is only one step to take, which KPN will be shocked, Just wait KPN and See that Your bus will be blasted with Boomb, its just not a joke, wiat and watch if you are Ignorent then you are among foolish.
See the guts public drive, then only KPN will learnt a lesson

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