[Resolved]  Kpn Travels — deficiency of services, unfair trade practice.

sir My client had booked a Ticket from Chennai to Trichy by Volvo departing at 10.15 P.M., on[protected]. my client Mr.KS.Sathish is the CEO of Santosh Hospitals at Chennai and is a person of high fame and repute. the bus departed from Chennai late and even that could not be a big problem. the bus reached trichy and your driver refused to stop the bus at Trichy and my client was dropped on the road at Viralimalai after a long quarrel with the driver. you have received an amount and the journey ticket was booked in advance as he had come to trichy to visit his parents and family. that the behaviour of your driver is unpardonable to any extent and my client reserves his right to file a complaint before the Consumer Redressal Forum for damages estimated at Rs. 15 Lakhs towards deficiency of service, unfair trade practice and mental agony. pls note your apology will not be considered as your driver is not a Human being but an animal without any senses. that I had called your Mattu thavani office and enquired the name of the driver but your staff refused to give the name. hence I have already reported the matter to your madurai manager Mr.Mohan. under these circumstances you are hereby called upon to pay a sum of Rs. 15 Lakhs within one week failing which suitable action will be taken and a copy of this notice is also being marked to the Tamil Nadu Transport Minister and all concerned RTO's and also the leading newspapers about your company's behaviour for further action. sridher mariappan, advocate, madurai, [protected]