KPN Travels Complaints & Reviews

KPN parcel service theni branch charge cost more than other branches for parcel service. Nearly 650 paid extra for bike parcel from theni to coimbatore and they are not responding properly for extra money.

Can someone look into it please.

Thanks,
Ramakrishnan V...

Dear Sir,
I have booked ticket on 26.04.2024 to travel from Ooty to Chennai (Date of travel: 12.05.2024). On the date of travel, i received a call from KPN ooty (Raj Kumar) informing that the vehicle has breakdown, so asked to arrange alternate mode and also he said that the refund will be initiated soon against the cancelled ticket.
But no message from KPN via SMS or email on this matter.
No refund also initiated till date.No response from head office [protected] when reached, No response even after sharing details and requested in watsapp.
Only the Ooty kpn incharge Raj kumar attending my call and responding, however my problem is not resolved till now.
Request you to immediately look into this matter and release my refund amount Rs 13, 524 (Rs 5670 + Rs 7854) at the earliest.I require this amount urgently for my personal needs.
Regards,
Ramadevi

I have cancelled below ticket and haven't received the refund yet.

[protected][protected][protected]
PNR#: KPNO3M9551474 Cancelled Successfully,
Coonoor to Chennai
On : Mar 31 Sun
Seat#: L16, L20, L15, L19
[protected][protected][protected]

I am not able to contact wny head office
numbers neither.

Please help me on my refund

I booked the ticket from Erode to Chennai yesterday (25/03/2024) - Bus no: PY01CU9919. I boarded the bus from Erode. This morning (26/03/2024), I found that I lost the money (worth 1000 rupees) I kept in my purse. I kept the bag safe. However, I discovered that something mischievous was happening on the bus when we were asked to use the restroom. The driver has switched off the lights when we are about to exit and enter the bus. Kindly look into this issue. I am one of many people who lost money on the trip. One of my co-passengers is also having the same problem.

I contacted you through the customer care number once I got off the bus. I am sorry, but the number you gave on the website is not working and is unreachable[protected]. Kindly see the problem before others lose their money.
Kindly do the needful.

I recently had the misfortune of traveling with KPN Travels, and I feel compelled to share my harrowing experience. Yesterday (25.03.2024), during my journey from Erode to Chennai, I encountered a theft incident that left me utterly discouraged.
While onboard, I realized that my belongings were missing. A ₹2, 000 cash got vanished from my sisters (1000 Rs) and my husband's wallets (1000 rs). Shocked and distressed, I immediately reported the theft to the KPN staff.

Their responses were nothing short of infuriating. Instead of taking swift action, they exhibited an irresponsible and lethargic attitude. It felt as if they were brushing off my concerns. It left me feeling helpless and betrayed.

What’s worse, I suspect that KPN Travels might be involved in orchestrating such incidents. Could it be that they arrange fake travellers to distract passengers while thefts occur?

Additionally, the behavior of the driver was far from professional. During the rest stop the doors were locked with few passengers inside and the lights were shut down for more than 10 mins. Once after the passengers who got down shouted for opening the doors to the driver who was missing at that time. Lethargically answered the passengers and after a bid conversation opened the doors. This is the time may be utilised by the co-passengers or a person one among their team may involved in the theft.
Even after many queries, he didn’t exclate the issue to his office and answered that he don’t have his office no and replied that to complaint directly in Tambaram Police station. Such an arrogant reply in generic tone was not at all acceptable.

I booked bus from Chennai to Sathyamangalam on 20th February and bus came to vandalur after 1 hr and then near ulundurpet it brokedown, time was around 1:45 and after 2 hours ie. around 3:30 there was another bus arranged to drop us in ulundurpet bus stop and from there I took government bus to come back home.Driver told full refund will be provided but after so many times filing complaint in redbus, they are saying only 20% can be refunded.Not even 40% of the journey was travelled in KPN so I want complete refund since I faced so many issues as a 25 year old woman travelling alone

Marked Parcel with Handle with care:-

But they treated like nothing and thrown the parcel it seems, all the chocolate boxes received were broken.

Also getting extra 10 and 20 rs cost apart from parcel charges

This KPN service was a good service earlier but today someone took the products like, 2 chocolate boxes worth 600, 4 oil boxes worth 1550, varki one packet worth - 300, And did a parcel as nothing happened . It gave a lot of frustration and bad impression on KPN parcel service of Coonoor and KPN service DHARMAPURI 636705

If we call and ask no proper communication as nothing has happened.

Note: They pasted the parcel as nothing has happened.

I recommend people not to use this parcel service for handle with care products and if you want your products safe.

Booked a KPN travels bus from kovilpatti (09:45P.M) to bangalore (6:30A.M). Bus arrived at kovilpatti by 11:00 P.M with a delay of 1hour 45 mins. Through the journey bus was too slow and driver had many stopings in between for his tea. At 6:58 bus was still at salem which was supposed to cross at 3 to 4A.M. Driver is not giving proper justification for his delay. Bus will reach bangalore by 10:00A.M or 11:00 A.Mbut it was supposed to reach by 6:30 A.M

எங்கள் பைக் 2.2.24 தேதி புக் செய்து திருமங்கலம் கேபிஎன் பார்சல் சர்வீஸ் சென்னை ஆவடி செல்ல பதிவு செய்தோம் எங்கள் வண்டி 8 .2.24 அன்று சென்னை வந்து சேர்ந்தது சென்னை ஆவடிக்கு வரவேண்டிய வண்டி பாரிவாக்கம் சென்று எடுக்கும்படியாக இருந்தது அங்கு சென்று பார்த்த போது எங்கள் வண்டியின் நம்பர் பிளேட் உடைந்து இருந்தது இது தொடர்பாக அங்குள்ள நபர்களிடம் கேட்டபோது நீங்கள் பதிவு செய்த பிரான்சை தொடர்பு கொள்ளுமாறு கூறினார்கள் நாங்கள் பதிவு செய்த பிரான்சை தொடர்புக்கு கொண்டபோது எந்தவித பதிலும் கிடைக்கவில்லை இப்பொழுது எங்கள் நம்பர் பிளேட்டை சரி செய்ய 500 ரூபாய் தேவைப்படுகிறது அதனை திருப்பி கொடுக்குமாறு கேட்டுக்கொள்கிறோம் மற்றும் எங்கள் வண்டி குறித்த நேரத்தில் வராமல் தாமதமாக வந்ததால் பெரும் மன உளைச்சலுக்கு ஆளாகியுள்ளோம்.LR number TLM[protected]

I booked a bus ticket on 27th December on KPN Travels for myself to travel on 29th December 2023 from Bangalore to Tenkasi. I booked the ticket through KPN Website. On the travel date, one person contacted around 08.10 PM and informed the bus service was cancelled. He didn't mentioned any alternative option arranged (His Contact Number [protected]). Then he switched off the number. None of the KPN contact numbers were reachable. tenkasi...

We have send a parcel worth 45 Thousand on 23.12.2023 From Avinashi KPN Parcel on LR no - AVN[protected] to KPN Villupuram, This parcel till date not reached Customer, No response from KPN side Need action

Contact No - SASIKUMAR L Ph - [protected]

Dear
Team as i have sent one material box from electronic City to periamet Chennai on 4th of December but still now material is not reached to the destination, initiator (KPN worker also not caring about the product, finally am deciding for legal action against KPN parcel,
My contact number [protected]

Booked a parcel from Bangalore to vaniyambadi on 5tg dec and they said next day material will be delivered. Today 6th dec 2023 checked with kpn and they said material still in Bangalore and will reach destination tomorrow evening. It's emergency and they r taking seriousness and no proper response.

I recently booked a ticket from CHN to CBE via KPN travels app. I have neither received an E-ticket nor an email or text confirmation regarding my journey. I am not able to cancel my ticket, since the website says the given boarding pass number is not valid and I am not able to log in into their app. I tried reaching around 10 to 12 numbers of their offices and branches. None of the number is in service. Kindly guide me with me and help me to get my money back.

I've sent a parcel through kpn parcel service erode but they did not tell me about that parcel will be sent through erd - salem- cbe
Also cbe not responding properly this is very very worst here after I won't sent a single parcel through kpn also won't refer to anyone
This is very very bad

I've booked ticket in kpntravels.in to travel from Chennai to Erode on 22 Nov 2023. But I've not received the ticket yet in email or number. Not able to logins to kpntravels.in site as well. Sent mail their customer care ID which was not getting delivered.

We had booked a parcel from chennai broadway to harur on[protected].Still not delivered. Unable to track the parcel

From our supplier PSK motors, Mettupalayam, Coimbatore, an important & URGENT parcel(MTP[protected], 2-Items) sent to Me through your KPN parcel service on 08NOV23. Already 3-days over. But till now, its not reached the Pondicherry 100 feet road office till.
There is no proper response from the Sender-KPN office, receiver-KPN office. Iam very much disappointed due to this poor service. I need this important items URGENTLY. So, kindly do the needful ASAP.

LR number is CBM[protected], i was booked my cycle to Bangalore it got delayed almost 4 days and my lighting and horn set up machine was stolen from my cycle, they given irresponsible answers. and they written the statement about missing items, they should responsible for my loss

I have booked a parcel under LR number CUD[protected] on 19/10/2023 from Cuddalore to Harur but not yet delivered. There is no proper response from Harur office staff. Please take necessary action to deliver the parcel as soon as possible.

Thank you
R.Sakthivel