[Resolved]  KPN Travels India (P) Ltd — Less comfortable without leg rests and AC switched off

Address:

Theni, Tamil Nadu

Hi

Myself and my brother are regular commutor in KPN bus from Theni to Bangalore for the past 5 Yrs, once in a week.

We are travelling in VOLVO bus. Past 3 weeks without any notice the bus is changed to 42 seater with out leg rests and cramped space. I can not sleep in these buses. I feel even the SETC buses has much bigger space for seats and much more comfortable. When checked with the agent, he told that hereafter the same kind of buses will be there for Theni - Bangalore.

The bus which I boarded two weeks back (13-Jun-2010); the driver is so rude, and he switched off the AC when the Bus stopped for food in Batlagundu, and around 2 PM/3PM and so many times in between the travel. Passengers got suffocation and when contacted driver he switched the AC on for some time, and once every body is asleep, he again switched off (Hell.... I did not get sleep at all on that day). (Think how I had attended office the next day....!)

For KPN Travels:

Please note that we are using KPN because of to get comfort, comfort and only comfort. We are ready to pay more also, in that case.....

I had already stopped my bookings in KPN travels, and started using ABT travels from next month....

In case, these issues are not taken care, KPN is going to lose several customers. (May be they wont worry if two or three regular travellers goes off ... who knows ... )