[Resolved]  KSRTC — Refund of failed transaction

Address:

Bangalore, Karnataka

Dear Sir/Madam


On 20.03.2012 , I had made online reservation to Chennai with KSRTC Bus . But the transaction was failed and amount of Rs. 615 was deducted from my account. The Ref No for the transaction is OB5734257 .
After this several mail correspondence , reminder mails were done requesting to refund the amount. But till date this has not happened.

The mail correspondence details are as follows:

Sent on 30.05.2012

Still awaiting my MONEY


Regards


Amre

[protected]




--- On Sat, 19/5/12, onlinerefund ksrtc <[protected]@ksrtc.org> wrote:


From: onlinerefund ksrtc <[protected]@ksrtc.org>
Subject: Re: Fw: Re: Fw: Re: OB5734257
To: "amre m" <[protected]@yahoo.com>
Date: Saturday, 19 May, 2012, 11:23 AM

Respected Sir/Madam,

We have received your mail and necessary action will be taken to refund the amount. You are requested to check up with the card issue bank/statement of account for the refund amount after 7 business days and also we have introduced automatic refund for failed transaction on ICICI bank gateway, hence no mail be sent for failure on ICICI bank gateway.





Regards...

KSRTC


On Fri, May 18, 2012 at 4:09 PM, amre m <[protected]@yahoo.com> wrote:



Will anybody please reply to my mail and let me know the status.
If I wouldn't receive any reply by today EOD, I will go to consumer court.

Itz already 2 months

Regards


Amre

[protected]




--- On Fri, 27/4/12, amre m <[protected]@yahoo.com> wrote:


From: amre m <[protected]@yahoo.com>
Subject: Fw: Re: Fw: Re: OB5734257
To: amare.[protected]@shapoorji.com
Date: Friday, 27 April, 2012, 2:35 PM



Regards


Amre

[protected]




--- On Mon, 23/4/12, amre m <[protected]@yahoo.com> wrote:


From: amre m <[protected]@yahoo.com>
Subject: Re: Fw: Re: OB5734257
To: "onlinerefund ksrtc" <[protected]@ksrtc.org>
Date: Monday, 23 April, 2012, 5:40 PM

Sir/Madam

Awaiting my refund. Kindly respond.


Regards


Amre

[protected]




--- On Mon, 16/4/12, amre m <[protected]@yahoo.com> wrote:


From: amre m <[protected]@yahoo.com>
Subject: Fw: Re: OB5734257
To: "onlinerefund ksrtc" <[protected]@ksrtc.org>
Date: Monday, 16 April, 2012, 2:58 PM


Will somebody please respond.

Regards


Amre

[protected]




--- On Sat, 7/4/12, amre m <[protected]@yahoo.com> wrote:


From: amre m <[protected]@yahoo.com>
Subject: Re: OB5734257
To: "onlinerefund ksrtc" <[protected]@ksrtc.org>
Date: Saturday, 7 April, 2012, 11:21 AM


Dear Sir/Madam

Kindly confirm on the status of subject mentioned OB no.
It is more than 15 days, the amount is not yet credited into my account.

Regards


Amre

[protected]




--- On Sat, 24/3/12, onlinerefund ksrtc <[protected]@ksrtc.org> wrote:


From: onlinerefund ksrtc <[protected]@ksrtc.org>
Subject: Re: OB5734257
To: "amre m" <[protected]@yahoo.com>
Date: Saturday, 24 March, 2012, 10:45 AM

Respected Sir/Madam,

We have received your mail and necessary action will be taken to refund the amount. You are requested to check up with the card issue bank/statement of account for the refund amount after 7 business days and also we have introduced automatic refund for failed transaction on ICICI bank gateway, hence no mail be sent for failure on ICICI bank gateway.





Regards...

KSRTC




On Tue, Mar 20, 2012 at 10:56 AM, amre m <[protected]@yahoo.com> wrote:


Dear Sir/Madam

Wrt to the subject mentioned OB no , request you to refund the amount of Rs.615 debited to my account for the failed transaction .


Regards


Amre

[protected]