[Resolved]  L G Refrigerator — cracks in the interior body of the fridge

I had purchased L G Refrigerator model 7 sr. no. 7091PEF 00396 for Rs. 25200 on 12.12.2007 . In the month of March 2009 I noticed cracks on the interior body of my refrigerator.Further more the vegetable box also developed cracks. I lodged a complaint regarding this at L G service center on 02.04.2009. An employee of L G service center collected the xerox of invoice and took a photograph of the defective portion of the refrigerator. Since then I have called the service center 13 times .The dates are as follows: 02.04.2009, 13.04.2009, 22.04.2009, 23.04.2009, 25.04.2009, 05.05.2009, 14.05.2009, 15.05.2009, 25.05.2009, 01.06.2009, 04.06.2009, 05.06.2009, 16.06.2009 . After 2 and a half months the service center admitted that they have lost the relevant papers. On top of that they had the cheek to tell me that I should not expect a good quality product though I have paid Rs. 25200 for it. And probably my 16 year old Godrej refrigerator is much better than this new L G fridge. My complaint no. is W9C40304216.
If action is not taken to replace my refridgerator legal action will be taken against you . You shall be liable to pay for the legal cost and mental harrassement. Kindly take note.