[Resolved]  L.G. Window A / C — SERVICE & REPAIR

Address:Delhi

DEAR SIR,
I HAD MADE A COMPLAINT TO LG CUSTOMER CARE FOR REPAIR OF A/C VIDE COMPLAINT NO. RLA[protected]. ON 8TH APRIL AND I WAS TOLD THAT THE SAME WILL BE ATTENDED WITHIN 24 HRS. BUT TILL DATE NO ONE HAS COME INSPITE OF MY REPEATED REMINDERS. SIR I REQUEST TO PLEASE DO THE NEEDFUL.
THANKS & REGARDS,
RAJIV PILANI
MOB: [protected]
EMAIL; [protected]@YAHOO.CO.IN
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Aug 13, 2020
Complaint marked as Resolved 
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LG Window A/C — Service

People who sit in you call centre can be so useless as to not service my A/C even once week after I placed a request for the A/C service. My initial request number given by your CSR was C[protected]. He took my address and phone number and asked if it is in the name of Sambandham. I said no, the name is Madhu Kumar. He said someone will come within 24 hrs. When nobody turned up, I called again, they asked for the request number, then repeated the same story. Nobody turned up and I called a third time. Nobody came. When I called today, the CSR says he needs to register a new complaint. Now the new number is C[protected]. I have no idea what you people are doing after taking money saying AMC. Earlier, while under AMC, you used call up and fix the appointment and come for service. If you continue like this, I will never again think of buying another LG product.

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