[Resolved]  L.I.C. Of India — E C S NOT DEDUCTED

Address:

East Delhi, Delhi

Sir,

I am a Policy Holder of LIC Branch Mayur Vihar Code 12F.
My Policy No[protected] dated 13/04/2011
Premium is Rs. 2000/ Mode ECS
Plan- Samridhi Plus

My First ECS was due for payment on 15/05/2011 but not deducted. As enquired by my Bank- State Bank of India Mayur Vihar Branch. I was not informed about not deduction. My agent told me that as per new guide lines of IRDA. Policy has lapsed. i approaced to Branch 12F, I waited in queue for payment for about 2 Hrs but due to change in LIC Software. system was not working. And as such that day was waste.
On Today also I went to deposit premium, I was informed that your policy is in force not Lapsed but as ECS Centre has not updated we can not aceept premium in Cash. Further asked to contact to ECS Centre. There is no Branch Manager and No Asstt Branch Manager.

Pls. help me what to do now.My premium is neigher being deducted nor being accepted in cash.

Thanks

NIKHIL AGRAWAL
636 POCKET V, MAYUR VIHAR PHASE 1, NEW DELHI-110091