[Resolved]  Lakme Beauty Salon — Beauty Service gone wrong

I am writing very strongly against Lakme Beauty Salon - Mulund (W), Mumbai. I had gone to there to do few services on eve of my Engagement.
One therapist (named Sangeeta) did eyebrow & forehead threading for me, & god only knows created HAVOC on my skin. When i came back home my skin was so badly bruised with bad cut marks, as if someone had cut my skin with a knife!

I was in an utter mental stress (when i should have been happy doing my engagement preparations)
Thanks to my wonderful make-up artist, my cuts got concealed for my D-Day.

It's now been over a week, & i feel the cuts will take a while to heal (imagine these are just threading cuts - & how much can a person go wrong!!!!!) I had to take dermat's help & i am now under some topical treatment.

I sincerely urge this complaint forum to take a strict action against the salon & the therapist in question who just did not cause physical , but mental stress to me as well.

I want to take this matter ahead & i will make sure the salon pays for their unprofessionalism.
I urge all the ladies to NEVER EVER GO TO LAKME SALON. It's the most down market , unprofessional salon i 've ever been to.

Guys, let me know will consumer court help me in this? I want a written apology letter from the salon along with a compensation fee + entire reimbursement of my bill.

Amruta.
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Aug 14, 2020
Complaint marked as Resolved 
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respected sir,
i underwent per bridal and bridal package at lakme saloon in basaweshwarnagar bangalore and it was completely screwed and even then i paid complete amount the service was pathetic and the saree draping was hopeless and it came out on the way.it was done on 11th feb n pre bridal was done 2 days earlier. the girl was treated was a person by name lakshmi and it comes near modi hospital. pls tak right action els u ll get a bad reputition.
thanking you,
yours sincerely,
preetam
finally i too gave up on lakme salon!! really pathetic... i was actually thinking of doing this long back but cud nt find the time and on the other hand thought it wud be a mistake once because i m not expecting much out of a lakme salon in a town called baroda (though the beauticians r trained ditto every where) but to my shock my marraige day was ruined. completely devastated. i looked like some cheap slumie boss. i was so annoyed that forget the make up they dont even know to drape a saree!! wat a waste was my package and its not a small amount at all... the floral facials they big talk about man..
well i just let go that bec i din want to think about it ... i come to mumbai after getting married and m at a loss of words... i go lakme some where near dadar... looked like some dingy place. i decided to complaint but life goes on for newly weds.. dint bother again..
part 3- comes when i shift to new mumbai and visit lakme at sanpada palm beach road!! wow... what a staff they have boss... they chat and chat n chat trying to get into personal details about the client. they dont pay attn on the work they have been given. worste is they sell themselves overly making u feel so . they manipulate u to go for the most expensive facials n jobs.. and even after u say yes.. u feel sick the way u look.. trust me my facials at home r hundred times better than lakme. i have so much to say about this guys.. i return back after taking an appoint twice for my pedicure . they simply said sorry bec they dint have water?? wow... cud nt they say this at all when i m taking the appt on the phone ? uff... they have a completely vernac staff.. who giggle with fellow staff... they r flirting n making noise. YES DO NOT GO TO LAKME TO GET FLEECED. THE MANAGMENT SHOULD GET PEOPLE LIKE ME TO PUT THEIR STAFF IN ORDER. TEACH THEM THAT PEOP COME TO GET RELAXED TO A PARLOUR NOT TO LISTEN TO THE CHAOS THEY CREATE. .YES THERE IS ONE LAKME SALON WHICH HAS GIVEN ME THE BEST.. AT LOKHANDWALA UNDER THE MANAGEMNT OF A LADY CALLED JYOTI IF I REMEMBER WELL... WAT A TREATMENT... NOW LAKME IS JUST A FALSE DREAM..


I REALLY UNDERSTAND HOW U MIGHT BE FEELING AMRUTA N PREETAM.
i have no bold issues with the services but there is no amount of hospitality when i visited Lakme, Ranjit Avenue, Amritsar . the service providers behave as if they are giving the service for free. i have had to dress up for my brother's wedding and i had it all. i will never make another mistake by going there.
Lakme saloon acharya niketan, khudiram bose marg, delhi, is pathetic. Its owner have no sense that how to talk with customers. After receive advance payment, if any issue to customer that time the owner of this saloon dont behave well and destroy a lady's important day of her life (marriage day) by doint horrible makeup.

Kindly close acharya niketan, khudiram bose, delhi Lakme Saloon as soon as possible.

DEFECTIVE PRODUCT (PRODUCT CODE 22542-8901)

I HAD ORDERD LAKMEYLN- Lakme absolute forever silk blue cosmo eyeliner (PRODUCT CODE[protected] on september 16th 2014.it had received on same september 20th 2014. product was defective.i want replace this product.

Pathetic service

Beware of Lakme Salon. Worst salon with pathetic services. High rates and zero service. Non experienced unmanned staff.

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