[Resolved] Lakme Beauty Salon Cross River Mall, Shahdara, East Delhi — MISMANAGED,DISASTROUS | |||
I Had booked a package for my engagement ceremony at lakme salon in cross river mall,shahdara,east delhi. the whole package included waxing,bleach,facial,pedicure,manicure,hair spa and the final make up,saree drape,hair do ,nail paint change on the day of my engagement. i went to lakme twice before the final day for my prebridal services.i was treated well and i kept giving part payments and i told them i wanted to discuss my look for my engagement .. but nobody paid heed to my repeated requests.the final day came and i went.at first a girl came and started doing my make up , she concealed my face with her fingers tapping my face so hard that i became so annoyed and then the eyes were done so badly that it gave me a chinky look.the whole kajal went in for a toss.it was a disaster and i had tears in my eyes.nobody knew exactly how a saree is being tied.the whole saree was tied too badly.then a guy came up to do up my hair , n he had no idea what to do . a girl then back combed my hair from front n tucked them at the back and the left hair were badly curled with a stupid curling rod.by the time i reached the hotel ..all the curls had gone haywire.... such a stupid set of beauticians and staff . i would never recommend anybody in the world to go to lakme beauty salon,cross river mall,east delhi. but i kept my dignity and paid those their full payment without losing my temper.i sumhow managed to look beautiful by keeping my smile intact at the big day of my life.i just thank god for everything.but the experience was horrifying and never wish that any gal goes through the same pain.. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
64%
Complaints
523
Pending
0
Resolved
323
View all 523 Lakme reviews & complaints
View all Lakme contact information
We have seen a posting from you on the web site https://www.consumercomplaints.in stating feedback on our product /advertisement. We thank you for sharing the feedback and request you to share few details ( Name, address, contact number and e mail id) about you so that we can support you better.
You may kindly contact our consumer care toll free line @[protected] /[protected] or send e mail to lever.[protected]@unilever.com. You may please find information about our consumer care services on every pack of all our products.
We request you to kindly revert at your earliest. We thank you once again.
Regards,
Levercare