[Resolved]  Lakme Salon — Bad service/Fraud

Address:Karnataka

From the moment you enter the salon, they try and make you buy a fake package and then keep forcing you to buy more services.
Let me give you an example. If you go for a basic facial , they use bleach or soemthing, and then charge you 300Rs extra at the end saying we used bleach. They dont check with at the beginning and also dont agree on prices before starting a service. A basic haircut costs Rs900.

They speak ill about all customers in Tamil, assuming you dont understand. They make fun of how everyone looks. Give bad advise and services. My hair is falling and my face has got scars after their facials. They put wrong amounts on their bills and reduce what comes in thier services.

The receptionist is very very bad and condescedning. Her name is Rekha and she teaches wrong things to her staff.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Looks salon — fraud

My name is Nazmin Begum on 14th apr i got my hair extension done for 40000rs from Look salon defence colony guy called MONTY..
The moment i saw my hair i straight away told abt the bad quality of hair...but still have put all bad quality extensions on my head...next day i had to go to my brothers marraige...and from there i called those guys evryday regarding the same moreover slowly slowly all extensions were coming out... i was so pissed off ..after a month when i came back i was trying to speak with their Boss but they were not leting me to speak with him..they used to make new excuse evryday...then i spoke to their manger called NADEEM i explained evrything to him finally he got ready to change my hair...now i got my hair extensions done...but yesterday i went to their supplier just to take some tips...i told me there are only 70-80 extensions on my head but i have paid for 120extensions i came back counted myself yes it was only 85extension thats means they made me fool again and charged around 10-12000 rs extra...which is not fair...i want you to take some action against them...
Sorry, forgot to mention. This is for RMV IIstage, Dollars colony Lakme at Bangalore

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lakme
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    523
    Pending
    0
    Resolved
    323
    Lakme Phone
    1-800-1022221
    1-800-228080
    Lakme Address
    PO Box No 1470, Mumbai, Maharashtra, India - 400099
    View all Lakme contact information