[Resolved] Lava Mobiles — Non- Quality compliance | |||
Please kinldy note that Indian Mobile manufacturer named "LAVA" is not mainting his own quality aspects their developed products. The product is getting so many compalints, like batter backup, software bugs, supplied earphones, chargeing socket on mobile handset. Infact the mobile been purchased on 01.04.11, is giving so many problems, there was no service centre existing,...recently they got tie with some local proprietry own firm on franchise based on.....probelm is been reported to this party to sort the mobile with the above mentioned issue. But due to inedquate knowledge of the serivce person in service centre, the mobile phone is completly got screwedup, now is in complete dead condition. For this due deligence of the service perosnal has give irresponsible answers at the same time....there was no responce from LAVA manufacturer I have addressed my problem to them at their so I have suggestion to my fellow indians. to stop buying the products from LAVA manufactures. I have been looking serveral difective handsets coming to the service centre a lot with in my short span of time at the service centre....I don't know how put cases for cheating with non qualititave prodcuts for producing and not maintaing proper after sales support .....on these kind of manufactureres... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Lava is a cheat company and doesn't reply.
Reply
Buyers please be careful...lava is actually producing none other than third quality china mobile, keeping their logo on it...but no proper after sales support???
Dear Sir, We would like to request you to please visit any of our Service Center and ask them to make a Job Sheet against your complaint. The Job Sheet contains a unique Work Order No. (W.O. No.), please provide us with that no. We assure you that we will resolve your problem as soon as possible.
You can find the list of LAVA Service Centres at www.lavamobiles.com, please visit any one of them which you find convenient from your place. We assure you that, we will provide you with a genuine solution.
Thanks and Regards,
LAVA CARE
Mail us at [protected]@lavainternational.in
or call : 0120 – 4637333
Waiting for your revert..
You can find the list of LAVA Service Centres at www.lavamobiles.com, please visit any one of them which you find convenient from your place. We assure you that, we will provide you with a genuine solution.
Thanks and Regards,
LAVA CARE
Mail us at [protected]@lavainternational.in
or call : 0120 – 4637333
Waiting for your revert..