Lava Mobiles Complaints & Reviews

We ordered a lava blaze 5g mobile phone few days ago which was defected and not getting charged and have many other issues and tried to complain about it many times through e-mails and calls but there is no response. Please replacement this order as soon as possible.

Provide fully dark mode to apps which are downloaded from play store in lava agni 2 5g. Please force the apps to use the dark mode when dark mode is enabled in lava agni 2 5g with the upcoming update

Some people who didn't like the fast charging because they always try to extend their mobile battery life in a long run like me. If you provide the option to turn off the fast charging in lava agni 2 5g then it will definitely help to people who like me

I don't know why the lava was misleading their trusted customers. Lava was clams as in their Lava agni 2 5g launch event as no ads and no blotware apps. But in lava agni 2 5g YouTube we still get the ads, remove them all as soon as possible and remove the lava apps from lava agni 2 5g mobile soon with the update.

I try to buy lava agni 2 5g in Amazon but it showing as currently unavailable in a few of 12: 02 time but in Amazon and lava official website the sale is live and to my friend it was showing as you need to pay 21999 rupees instead of 19999 after discount of cards. Please take necessary action legal steps on lava and Amazon
by consumer commission of india for their misleading advertisements and wrong advised promises to their trusted indian customers. Please do it as soon as possible National Consumer commission on Lava Mobiles.

I purchased a neckband (Probuds N31) and later cancelled it due to personal Reasons. The cancellation was done before the shipment was done as this is the policy of Lava. i cancelled it and later contacted their text support team they don't have an exact date for my refund.. but the official website shows that refund has to be done in 5-7 working days. but its already 10 days and still counting

( Maine cancellation shipping k pehle hi kar diya tha mere lava account par bhi product cancelled show ho raha hai. par abhi tak refund nahi aaya 10 din se zada ho chuke hai)
i have text Support teams Screenshots if needed i can provide them too.

resolve my Complaint as soon as possible.

I have ordered a neckband probuds N31 and due to personal reason i cancelled it before the shipping (As the refund policy on official website states.. order cancellation can be done before the shipment is done). so till date 9 days are over and no refund is provided. i already have talked with lava customer care text support. they also cant give me an perfect ans to which my refund will be done. i have their customer care chats screenshot if needed i will provide it.

resolve the issue as soon as possible

Prarthi ne lava lf1001 ne phone liya tha vah under warranty period me hai prarthi ne phone liya tha uski warranty 01 year ki hai par phone ki battery kharab ho gayi or phone hang kartey hoye gaya or vaha lava service centre new delhi me nahi hai or prarthi ko phone me bahaut dikkat ka samna karna patth raha hai or prarthi ne consumer form helpline me bhi complaint ki par koi sunwai nahi hoi hai prarthi bahut pareshan hai prarthi ki kahi koi samsya ka samdhaan nahi ho raha hai prarthi ki madad karaney or samsya ka samdhaan karaney ki kripa karey prarthi aapka aagivan aabhari rahega prarthi ke phone ko exchange karaney or battery change karaney ki kripa karey prarthi aapka aagivan aabhari rahega

Sir/Ma’am
I purchased LAVA Blaze 5G (IMEI: [protected]) on 28 Nov 2022. After using it smoothly for a few months, it turned itself off and did not switch on. So I booked online service through the service at the home feature on the LAVA website for my smartphone on 10/02/2023 and the device was pickup up on 12/02/2023 from my home. On 13/03/2023, the service centre (Everest Mobicare, Kolkata) informed me that my handset was out of warranty due to liquid damage.

Due to careful usage, it is impossible to have liquid damage on my handset. Please take the necessary steps to repair the handset or replace the handset at the earliest as it is under warranty.

The purchase invoice and service centre receipts are attached.

Regards
Santosh Kumar Porel
Mob: [protected]
Email: [protected]@yahoo.com

Hello Ma'am:

This is Rohan Sarker from Narendrapur, Kolkata. I was researching on LAVA mobile design data in GSM & CDMA as a Freelancer Researcher from IEM Salt Lake [Kolkata] in Jan 2023. I discovered that about 40 designs were stolen by Lava Mobile from Reliance Mobile Mumbai Circle costing in and around 2096 Crores INR affecting about 75 % market share for Reliance JIO and other Reliance brands.

I am totally shocked by this accident. Repeated police complaints are going to trash bin with no action from Kolkata or Mumbai cops. It is high time for this forum to take actions and restore 2096 crores INR back from LAVA to RIL.

I am an ex-employee of Relaince Communications Mumbai with reporting to Amit Anerao, Nasar Akhil & Tushar Kharche. I want the whole country to know about this development and I want telecommunication awareness to grow.

Thank you.

Regards
Rohan Sarker
MBA 2nd Year Student - IEM Kolkata
[protected]

I have purchased LAVA A1 JOSH(2021) blue, silver mobile on[protected] attachment enclosed). Recently I had signal and battery down issue. i visited SRI SAI VENKATESWARA TECHNOLOGIES service center, ongole, praksam523001as customercare suggested And the desk guy directly said it is water damage issue. Also the service boy broken my mobile front panel., when I asked him he said what can i do and simply ignored the discussion. Is this the way to treat customers in this way?. My mobile has broken and no bolt was attached.. I believed in indian brand and also I too extended warranty as it is proud of indian brand. Very very dismanner way it is.. I wanna my mobile to be as it was before given to service boy. Else the consequences will be in higher level. Lava cutomercare also simply avoided and didnt lisen to my query and supporting service center. In Lava website its clearly mentioned 1year replacement guarantee.

Dear sir / mam

I would like to share my experience when I visited poorvike show room - Tumkur - 572102

1. When I visited poorvika there is no proper guidance for customers

2 I planned to purchase MOTOg60 mobile, the actually price is 14999rs but in poorvika they informed us 16500rs, even I get same model mobile number for online price means why can't get same product for same price in poorvika...

I ordered lava z21 mobile on August 21st and paid full amount .i did not get my mobile till now 12 days completed .till now order tracking I'd also not generate very dely in deliver the mobile.already 2 times complained lava care for dely in delivary but they are also not provide the tracking number
Very worst experience with lava mobiles

My phone model is Lava Z-61 pro sir my Battery is a Dammage any time is a not properly Working I will change it Plz 🙏 Help Me Sir😢😔

The mobile goes off and the screen with LAVA SIGN appearing
Not able to go inside
Very frustrating
Please advise what to do

Lava data cable not working properly still it is in warranty.

Software version 11 is not working properly. It is not supporting screenshot option draging down with three fingers in lava z6. Please fix it and solve this problem as soon as possible.

Battery backup problem hai

I did Bought the Lava Probuds Bluetooth headphones at an introductory price of ₹1 during launch period. I did use it for two months and then there was some manufacturing defects in that so i ordered replacement for that I also received my replacement after 15 Days for as a new product but i didn't receive any new bill in respect of that product series.
Next after two months same defects found for the same and again I placed replacement but lava care refused to do so as the serial number not was matching. I did write several mails regarding this to the Lava care i received back calls who responded that they would be resolving it and the matter is submitted to higher authorities. But still after 6-7 months i haven't received any back response from their side and the product has proven to be waste due to its after sales service.
My complaint is to stop these types of fraudulent acts which are executed by big companies towards customer.

Worst service and show room in Vizianagaram as we purchased LAVA phone six months back it got complaint about charging so we given for service he repaired that but the speaker problem has arise from that, again we gave for repair it was not done properly and additionally show room person broken the display which causes lot of inconvenience to us.
We need justice and replace the item with new