Lava Mobiles Complaints & Reviews

Dual apps create all apps in background like keyboard, playstore, dialer, message. in other brands dual apps use resource of primary apps resource like pdf opener, photo viewer, dialer and all. but in lava when we open link from whatsapp they redirect secondary chrome, same all this type app.

i am create bug video please view this "https://drive.google.com/file/d/1_8bJzL9tkg8kQUZRAIv8VFuvj24yrTwk/view?usp=driv...⇄
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My phone Lava blaze 5g fingerprint is not working properly when I am updating my phone software that time it is working but after sometime it is not working properly please resolve my problem earliest possible....

My Lava Blaze phone keeps reducing screen brightness automatically, even when I manually set it to full brightness and have turned off adaptive brightness. The battery saver mode is also disabled, yet the screen dims on its own. Sometimes a warning appears saying “The screen is too bright.” This affects my daily usage and visibility. Please provide a proper solution or consider fixing it through a software update....

Hello Iam using Lava Blaze 5g. After the new update my display brightness drastically reduced. New update has bug. Before releasing any update first check it. I know that. Lava s quality is very poor and it's products also. So what can be expected. Why you cheap phone company exist in india. No service nothing available. Fake false company...

Why there isn't a system update (Android update) available?
I bought my phone and after a year nougat came, now oreo but we are not getting update unlike other company mobiles which provide it in a good manner.
Speaking of your services, you're start on custom rom doesn't have a good user experience and your interface is very poor, initially i wanted to buy a lava phone feet my sister but looking at your service we switched...

I have color era x.
Sir I have heating problem in my phone. I had visited customer care two times but the problem is still same. It heats a lot when it is in use. Your customer care even don't know what is the main problem. If phone will blast u company will have to take the responsibility. Because my phone is in warranty period.if any accident happens I will definitely sue you in consumer court..Otherwise solve my problem as soon...

I have bought Lava A79 gold on 1st Nov 16, on the next day i complained about the problem, vijay sales people diverted us to service center, we insisted replacement but service center people assured that it will not be repeated, even thay didn't gave any document, which can clarify about the repair, in this two months i visited thrice to service center, but problem is not rectified yet

i request you to replace the hand set...

ITS worst to worst service center in this ghatkopar area .I had lava iris 405+ which has problem of display i surrended that moblie to service center on warranty basis they provided recipt in which tems & conditions has been given in which 15days of conditons is given if by change by change sum parts of moblie is not there then it will take some week but how much week .I had submitted moblie on 27/9/2014 they provided the contact numbers...

I have been used lava blaze 5g and lava Strom 5g, and I faced a problem after installing the security update in this month, problem is when we set "color and temperature" in settings then if we switch off and switch on the phone it automatically sets as default mode .
Fixe this problem please

Hi
let me clear u one thing i have purchased your company phone for the 1st tym in my life and for sure for the last tym so basically i have returned ur mobile phone for 2 times and still i had same problems with ur phone so kindly please refund my amount.

We ordered a lava blaze 5g mobile phone few days ago which was defected and not getting charged and have many other issues and tried to complain about it many times through e-mails and calls but there is no response. Please replacement this order as soon as possible.

Provide fully dark mode to apps which are downloaded from play store in lava agni 2 5g. Please force the apps to use the dark mode when dark mode is enabled in lava agni 2 5g with the upcoming update

Some people who didn't like the fast charging because they always try to extend their mobile battery life in a long run like me. If you provide the option to turn off the fast charging in lava agni 2 5g then it will definitely help to people who like me

I don't know why the lava was misleading their trusted customers. Lava was clams as in their Lava agni 2 5g launch event as no ads and no blotware apps. But in lava agni 2 5g YouTube we still get the ads, remove them all as soon as possible and remove the lava apps from lava agni 2 5g mobile soon with the update.

I try to buy lava agni 2 5g in Amazon but it showing as currently unavailable in a few of 12: 02 time but in Amazon and lava official website the sale is live and to my friend it was showing as you need to pay 21999 rupees instead of 19999 after discount of cards. Please take necessary action legal steps on lava and Amazon
by consumer commission of india for their misleading advertisements and wrong advised promises to their trusted indian customers. Please do it as soon as possible National Consumer commission on Lava Mobiles.

I purchased a neckband (Probuds N31) and later cancelled it due to personal Reasons. The cancellation was done before the shipment was done as this is the policy of Lava. i cancelled it and later contacted their text support team they don't have an exact date for my refund.. but the official website shows that refund has to be done in 5-7 working days. but its already 10 days and still counting

( Maine cancellation shipping k pehle hi kar diya tha mere lava account par bhi product cancelled show ho raha hai. par abhi tak refund nahi aaya 10 din se zada ho chuke hai)
i have text Support teams Screenshots if needed i can provide them too.

resolve my Complaint as soon as possible.

I have ordered a neckband probuds N31 and due to personal reason i cancelled it before the shipping (As the refund policy on official website states.. order cancellation can be done before the shipment is done). so till date 9 days are over and no refund is provided. i already have talked with lava customer care text support. they also cant give me an perfect ans to which my refund will be done. i have their customer care chats screenshot if needed i will provide it.

resolve the issue as soon as possible

Prarthi ne lava lf1001 ne phone liya tha vah under warranty period me hai prarthi ne phone liya tha uski warranty 01 year ki hai par phone ki battery kharab ho gayi or phone hang kartey hoye gaya or vaha lava service centre new delhi me nahi hai or prarthi ko phone me bahaut dikkat ka samna karna patth raha hai or prarthi ne consumer form helpline me bhi complaint ki par koi sunwai nahi hoi hai prarthi bahut pareshan hai prarthi ki kahi koi samsya ka samdhaan nahi ho raha hai prarthi ki madad karaney or samsya ka samdhaan karaney ki kripa karey prarthi aapka aagivan aabhari rahega prarthi ke phone ko exchange karaney or battery change karaney ki kripa karey prarthi aapka aagivan aabhari rahega

Sir/Ma’am
I purchased LAVA Blaze 5G (IMEI: [protected]) on 28 Nov 2022. After using it smoothly for a few months, it turned itself off and did not switch on. So I booked online service through the service at the home feature on the LAVA website for my smartphone on 10/02/2023 and the device was pickup up on 12/02/2023 from my home. On 13/03/2023, the service centre (Everest Mobicare, Kolkata) informed me that my handset was out of warranty due to liquid damage.

Due to careful usage, it is impossible to have liquid damage on my handset. Please take the necessary steps to repair the handset or replace the handset at the earliest as it is under warranty.

The purchase invoice and service centre receipts are attached.

Regards
Santosh Kumar Porel
Mob: [protected]
Email: [protected]@yahoo.com

Hello Ma'am:

This is Rohan Sarker from Narendrapur, Kolkata. I was researching on LAVA mobile design data in GSM & CDMA as a Freelancer Researcher from IEM Salt Lake [Kolkata] in Jan 2023. I discovered that about 40 designs were stolen by Lava Mobile from Reliance Mobile Mumbai Circle costing in and around 2096 Crores INR affecting about 75 % market share for Reliance JIO and other Reliance brands.

I am totally shocked by this accident. Repeated police complaints are going to trash bin with no action from Kolkata or Mumbai cops. It is high time for this forum to take actions and restore 2096 crores INR back from LAVA to RIL.

I am an ex-employee of Relaince Communications Mumbai with reporting to Amit Anerao, Nasar Akhil & Tushar Kharche. I want the whole country to know about this development and I want telecommunication awareness to grow.

Thank you.

Regards
Rohan Sarker
MBA 2nd Year Student - IEM Kolkata
[protected]