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Lava Mobiles Complaints & Reviews

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Last updated Feb 16, 2023
Complaints 623
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Lava Mobiles Website

Lava Mobiles Head Office Address

A-56, Sector 64
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Lava Mobiles Phone Numbers

Toll free
1860 200 7500
479
169
Phone
+91 12 0463 7100
331
104

Lava Mobiles reviews & complaints(623)

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Sir/Ma’am
I purchased LAVA Blaze 5G (IMEI: [protected]) on 28 Nov 2022. After using it smoothly for a few months, it turned itself off and did not switch on. So I booked online service through the service at the home feature on the LAVA website for my smartphone on 10/02/2023 and the device was pickup up on 12/02/2023 from my home. On 13/03/2023, the service centre (Everest Mobicare, Kolkata) informed me that my handset was out of warranty due to liquid damage.

Due to careful usage, it is impossible to have liquid damage on my handset. Please take the necessary steps to repair the handset or replace the handset at the earliest as it is under warranty.

The purchase invoice and service centre receipts are attached.

Regards
Santosh Kumar Porel
Mob: [protected]
Email: [protected]@yahoo.com
Lava Mobiles customer support has been notified about the posted complaint.
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    Address:Noida

    Hello Ma'am:

    This is Rohan Sarker from Narendrapur, Kolkata. I was researching on LAVA mobile design data in GSM & CDMA as a Freelancer Researcher from IEM Salt Lake [Kolkata] in Jan 2023. I discovered that about 40 designs were stolen by Lava Mobile from Reliance Mobile Mumbai Circle costing in and around 2096 Crores INR affecting about 75 % market share for Reliance JIO and other Reliance brands.

    I am totally shocked by this accident. Repeated police complaints are going to trash bin with no action from Kolkata or Mumbai cops. It is high time for this forum to take actions and restore 2096 crores INR back from LAVA to RIL.

    I am an ex-employee of Relaince Communications Mumbai with reporting to Amit Anerao, Nasar Akhil & Tushar Kharche. I want the whole country to know about this development and I want telecommunication awareness to grow.

    Thank you.

    Regards
    Rohan Sarker
    MBA 2nd Year Student - IEM Kolkata
    [protected]
    Lava Mobiles customer support has been notified about the posted complaint.
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      I have purchased LAVA A1 JOSH(2021) blue, silver mobile on[protected] attachment enclosed). Recently I had signal and battery down issue. i visited SRI SAI VENKATESWARA TECHNOLOGIES service center, ongole, praksam523001as customercare suggested And the desk guy directly said it is water damage issue. Also the service boy broken my mobile front panel., when I asked him he said what can i do and simply ignored the discussion. Is this the way to treat customers in this way?. My mobile has broken and no bolt was attached.. I believed in indian brand and also I too extended warranty as it is proud of indian brand. Very very dismanner way it is.. I wanna my mobile to be as it was before given to service boy. Else the consequences will be in higher level. Lava cutomercare also simply avoided and didnt lisen to my query and supporting service center. In Lava website its clearly mentioned 1year replacement guarantee.
      Lava Mobiles customer support has been notified about the posted complaint.
      Dear Ashok Nalluri,

      Sorry for inconvenience, In reference to your complaint we would request you to kindly get in touch with our Area Service Manager who will be assisting you further. Please find below contact number of concern person.

      Name- Sachidananda Swain
      Phone Number - [protected]

      For further assistance. Feel free to call us on[protected]. From 10:00 AM to 7:00 PM (Mon-Sun) or do write us on - [protected]@lavainternational.in.
      Assuring you the best of services always.

      Regards,
      LAVA Team
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        We lost trust on poorvika mobile showroom // Tumkur

        Address:tumkur -Poorvika mobile center BH Road tumkur -572101

        Dear sir / mam

        I would like to share my experience when I visited poorvike show room - Tumkur - 572102

        1. When I visited poorvika there is no proper guidance for customers

        2 I planned to purchase MOTOg60 mobile, the actually price is 14999rs but in poorvika they informed us 16500rs, even I get same model mobile number for online price means why can't get same product for same price in poorvika...
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        I ordered lava z21 mobile on August 21st and paid full amount .i did not get my mobile till now 12 days completed .till now order tracking I'd also not generate very dely in deliver the mobile.already 2 times complained lava care for dely in delivary but they are also not provide the tracking number
        Very worst experience with lava mobiles
        Lava Mobiles customer support has been notified about the posted complaint.
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          Address:28/362, Gudri Mansoor Khan,Agra

          My phone model is Lava Z-61 pro sir my Battery is a Dammage any time is a not properly Working I will change it Plz 🙏 Help Me Sir😢😔
          Lava Mobiles customer support has been notified about the posted complaint.
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            Address:Malgi in N Kanata district

            The mobile goes off and the screen with LAVA SIGN appearing
            Not able to go inside
            Very frustrating
            Please advise what to do
            Lava Mobiles customer support has been notified about the posted complaint.
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              Address:6/1 height road liluah near liluah flyover bridge.

              Lava data cable not working properly still it is in warranty.
              +1 photos
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                Address:Sultanpur
                Website:[email protected]

                Software version 11 is not working properly. It is not supporting screenshot option draging down with three fingers in lava z6. Please fix it and solve this problem as soon as possible.
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                  Address:Delhi

                  Battery backup problem hai
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                    I did Bought the Lava Probuds Bluetooth headphones at an introductory price of ₹1 during launch period. I did use it for two months and then there was some manufacturing defects in that so i ordered replacement for that I also received my replacement after 15 Days for as a new product but i didn't receive any new bill in respect of that product series.
                    Next after two months same defects found for the same and again I placed replacement but lava care refused to do so as the serial number not was matching. I did write several mails regarding this to the Lava care i received back calls who responded that they would be resolving it and the matter is submitted to higher authorities. But still after 6-7 months i haven't received any back response from their side and the product has proven to be waste due to its after sales service.
                    My complaint is to stop these types of fraudulent acts which are executed by big companies towards customer.
                    Lava Mobiles customer support has been notified about the posted complaint.
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                      Address:Big c show room ,Vizianaram

                      Worst service and show room in Vizianagaram as we purchased LAVA phone six months back it got complaint about charging so we given for service he repaired that but the speaker problem has arise from that, again we gave for repair it was not done properly and additionally show room person broken the display which causes lot of inconvenience to us.
                      We need justice and replace the item with new
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                        Address:2-154, Choozhakkal vilai, Kulappuram post, Kanniyakumari district,629153, mobile number 7356836421

                        Over hanging problem
                        Sometimes incoming call not showing in display
                        Very slow working process
                        Software issue
                        Sometimes try to make call but keypad not show in display
                        Lava Mobiles customer support has been notified about the posted complaint.
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                          When phone is lock and call coming than in screen show black, means when incoming call come in lock screen they nothing show
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                            Hello, i buy my lava z1pro phone last yr and at that time this phone was very awesome and before 10 days also phone is working smoothly but now my phone is showing 4g net sign but itwas not working and the company from where is buy my sim card message me that this phone is not supporting network but i am not understanding why this happen becoz earlier it was giving me super fast net connection so why not now???? And also they told me to upgrade my phone and then i checked for updates but my phone is giving me notification that the phone is updated already ???? So can you please solve my prblm ...
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                              Address:Noida

                              Dear Lava Mobile,
                              I bought Lava Z66 mobile with great confidence.I had taken mobile on 27th February 2021. It worked fine for few days but after few days volte connection stopped. After this went to Lava Service Center. After he did the software, the phone got ok.
                              Then after 2 days the same problem started happening. After that again went to the service center. He did software again. I got very upset. Because I took the phone...
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                              Address:Jawar
                              Website:Googel

                              Cemra what's app crom all apps not responding wait
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                                Address:I.Z.Resources, Ground Floor of Arcadia Building Near Big bazar (City Tower)

                                Before talking with anyone, why Autobot shout that "your call has been recorded" and also the person in another call can hear the voice of "your call has been recorded".
                                I want to keep my call recorded but don't want this sound, Please help me stop that.
                                Lava Mobiles customer support has been notified about the posted complaint.
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                                  Address:51-5-12 , Nakkavanipalem , OPP MRO Office Visakhapatnam

                                  My phone is not working properly suddenly it getting switched off and some time not getting sound also
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                                    I m lava phone coustumer..i buy a lava phone.bt there sob defects.. so i give phone to lava service center..bt after 6month i dont get my phone.they dont give my phone.. please resolve my issue..i am from malda district..and i give the phone to air voice... which is located in chanchal.. district-malda state-west bengal
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