Lenovo / Laptop Ideapad 5220 — Defrauding and not providing the service

Address:

South Delhi, Delhi

Dear Team,


I want to register complaint regarding the Product laptop which i had purchased in 21 August 2009.
My laptop chager gone faulty since last week. I am continuesly calling the customer care he told that your lap top is not in warranty. I am sending all the Bill and invoivce copy but till they had no logged a docket every time say that your warranty is expired and our database is not updated till now.
I am suffering from last 1 wee very badly but no solution is provided after sending the all correct docutment. Customer care told me that lap top i had purchase is manufacuture in 2008 and there warrany expired. I had not knowleged regarding this issue. I had paid cash amount in 2009. after seen the bill copy till the he is not agree to log a docket and no provided the senoir authortiy detail .
Kindly do the needful I am trust in Consumer court that there is some action will taken to provde the justice

Mahavir Pathania
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