[Resolved]  Lenovo — As per cash back not credited , still fooling & threatening

Address:5 amibela , 2ND floor , opp OLD HIGH COURT , AHMEDABAD 380014
Website:cash back offer not fullfilled

I had bought your lapton in july 22 from zion store at ahmedabad having offer of rs 5000 cash back if payment made with sbi card .

But to my surprise my cash back has still not been credited till now when i am to pay my 5th emi .

I am more shocked to see the working of your pinelab entity
who has been fooling in this regard instead of resolving the issue .
Earlier i was asked to wait and was informed that i will get in next / 4th emi, then i was informed it will be given after 90 days, latest i am being informed that i will get after i pay all 6 emi ?
i was also asked by your pinelab team to correspond with sbi dirctly for the cash back matter as if this offer was from given by sbi card . This was lenova offer with sbi and not the other way round . From day 1 they have been trying to run away from their responsibility.
And on top they have the guts to say that i am not cooperating .

This is not at all expected from co like lenova .

I have got all from pinelab team ( mobile no[protected] threatening that i can do what ever i like, will not get cash back . And this behaviour has been encouraged by pine lab .
Then this gentlemen from pinelab mr ejaj ahmed is asking to correspond on other pine labe email id .

In short i have been taken for a ride by you and your pinelab .
And now i have lost faith in lenova i want my money back and you can take your laptop . I had also paid for 3 years warranty on buying . I also want his money back ?

if not acted and resolved my issue by this week i will take legal action and this all be at your cost ?

so kindly wake & shake you pinelab people to act now & learn to behave with the customers .

Anil maheshwari | [protected] | ahmedabad |
Was this information helpful?
No (0)
Yes (0)
Dec 26, 2022
Complaint marked as Resolved 
no cash back till date - even after paying my 6 emi ?????
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4389
    Pending
    0
    Resolved
    632
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information