[Resolved]  Lenovo 4153 33q — NOT GIVING SERVICE

i bought lenovo 4153 33-q model with serial number eb09639589 from A.B.ONLINE, GANDIDHAM, GUJARAT, ON 23RD OF JAN 2009 MY PURCHASE INVOICE NUMBER IS 1161 DATED 23RD OF JAN 2009. THIS LAPTOP WAS GIVING ME PROBLEM FROM THE FIRST DAY. AND I TOLD THIS TO MR.ABDUL ANSARI OWNER OF A.B.ONLINE ABOUT THIS PROBLEM, BUT HE WAS NOT INTERESTED IN SOLVING MY PROBLEM. BUT ON 5TH OF MARCH 2009 IT WAS COMPLETELY DEAD OR (MY LAPTOP STOP WORKING COMPLETELY) AND I HANDED OVER THAT LAPTOP TO MR. ABDUL FOR REPLACEMENT ON 6TH OF MARCH 2009. AND HE PROMISS ME TO RETURN MY LAPTOP BACK ON BEFORE 13TH OF MARCH. BUT TILL NOW WHEN EVER I ASKED HIM ABOUT MY LAPTOP HIS ANSWER IS ALWAYS SAME THAT LAPTOP HAS GONE TO COMPANY FOR REPLACEMENT OR REPAIR WHENEVER IT WILL COME I WILL HANDOVER TO YOU. FOR THIS I ALSO HAD TALK WITH HIS DEALER IN AHAMDABAD ( SILVERTEC) HIS MOBILE NUMBER IS [protected] BUT HE HAS ALSO COULD NOT SOLVED MY PROBLEM. AFTER THAT I HAD CALLED TO YOUR TECHNICAL DEPTT. AND TALK WITH MR. PANKAJ AND SPOKE MY PROBLEM THAN HE SUGGESTED ME TO CONTACT AT LANCARE DEPTT. THEY CAN SOLVE YOUR PROBLEM.THAN I TALK AT LANCARE DEPTT WITH MS. SONAM AND EXPLAINED MY PROBLEM THAN SHE TOLD ME TO MAIL ALL THIS MATTER TO LANCARE DEPTT WE WILL GIVE YOU ANSWER OF YOUR PROBLEM WITH IN 2HOURS. NOW I AM COPLETELY UPSETA AND I AM ALSO SUFFERING ALOT WITHOUT MY LAPTOP. AND I AM ALSO THINKING TO GO TO CONSUMERCOURT ABOUT ALL THIS MATTER. PLEASE DO THE NEEDFUL AND SOLVE MY PROBLEM AS FAST AS AS POSSIBLE.MY LAPTOP COMPLAINT IS ALSO REGISTERED IN YOUR COMPANY FROM MY DEALER(A.B.ONLINE) ON 7TH OF MARCH AND MY COMPLAINT NUMBER IS L93700IK.

VIKRAM CHAUDHRY
112, SECTOR 10
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Aug 14, 2020
Complaint marked as Resolved 
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