Lenovo Desk Top Computer — Trouble in Monitor

My nephew, Shri Prosenjit Adhikary of Asansol, bought one LENOVO 3GQ model desk top computer, sl. no. L927234, on 19.04.2008 for his brother Shri Pronoy Goswami of Subhaspally, Burnpur from M/s. Tech International, Asansol (Branch office of Authorized Dealer of M/s. Lenovo). The computer is installed in the house of Shri Pronoy Goswami, Subhaspally, Burnpur.

The Monitor of the computer was found not performing okay from the very begining and right hand bottom side of the screen was found shaking. It was repeatedly informed over telephone and in person to the firm to attend the trouble, but unfortunately no action has yet been taken.

e-mail address of the firm is : [protected]@sancharnet.in