[Resolved] Lenovo Desktop Desktop Model No. 53118aq And S. No. L907788

[Resolved] Lenovo Desktop Desktop Model No. 53118aq And S. No. L907788 — Shut down and automatically restarts

A ARVIND SARIN from Gurgaon, Haryana

I had purchased the desktop from lennova dealer (Digital Solutions, Laxmi Nagar, Delhi) on 01/02/2008 and from the very next day the problem started. The computer shut down and restart automatically. I requested the dealer to check the problem and he send the guy who was not trained to look into this problem . After complaining again he again sent the guy who was not aware of the problem. Ours is a tours and travel company and while making a booking computer shut down and restart automatically due to which we have lost many of our datas, It is a bad experience from such a big company who does have dealers who look into the problem of their customer. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
2 Comments	Share
Submit Close

Related Lenovo reviews

View all 4392 Lenovo Reviews

Comments

ARVIND SARIN

from Gurgaon, Haryana

Sir,
I had made a complainant regarding my Lenovo desktop purchased from M/s Digital Solutions (Laxmi Nagar Delhi) on 01/02/2008 and from the next day of purchase, there was problem of automatic restarting of desktop while doing the work on the desktop. It is further stated that Lenovo service engineer had visited our office and also check the desktop and found that the retailer M/s digital solution had installed duplicate RAM of 512 MB manufactured by other company which is not supporting the Lenovo installed 512 MB RAM due to which the desktop automatically shut down and restart.

The retailer M/s Digital Solution had charged for Lenovo 512 RAM to upgrade the desktop RAM from 512 to 1 GB as the Window Vista is working slow on 512 RAM and advice the undersign to upgrade the RAM to 1 GB but he installed another company’s RAM which was causing the above said problem. Now the M/s Digital Solution is not listening to my problem and also did not want to replace the Desktop nor refund the amount and neither Lenovo is also not taking any action against the M/s Digital Solution nor replacing the Desktop. In such circumstances, I have no choice but to take legal action against the M/s Digital Solution and also against the Lenovo.

suraj22

from Jalandhar, Punjab

desktop — shutdown problem

dear
sir
i wish to inform u that my desktop is shutdown within a min automatically and i have not any no. for coplent and ur tollfree no. is not conecting plz provide me salution of my problem

thnks&regard
suraj
phoenix pharma ceuticals
aditaya nagar nathamal pur
gorakhpur