[Resolved]  Lenovo G560 — POOR SERVICE & DAMAGED BY SERVICE CENTER

Address:

Bangalore, Karnataka

Hi,
this is ankireddy.Ipurchased my laptop on 15-july-2010 my bill invoice number is HYD/380. My laptop model name G560 with serial number CBQ2567874. i got a problem in my laptop regarding inches issuee on the date of[protected] so i consulted my nearest Lenovo Service Center (HITECH INFORMATICS PVT Ltd. -Bangalore). on that time the was rectified by the service center after few days i faced another problem in my laptop NO POWER CONDITION. in this regards i consulted again the same serviice center , at that time the concerned persons of csc told that some loose connection and they rectified it.

After few days again i faced same problem that is NO POWER CONDITION, on that time i was gone to another service center in Bangalore (CADDONS). at that time the engineeris of csc of lenovo said that ' IT IS PURELY MOTHER BOARD PROBLEM" and after they indicated the problem is in LCD DISPLAY. after rectification of this lcd problem again they told me BOTTOM UP is broken. this problem is purely done by the HITECH INFORMATICS SERVICE CENTER-Bangalore only.


regarding all above problems of my laptop i consulted the CADDONS SERVICE CENTER -Bangalore. repeatedly with regular intervels. but the service center people are not responding properly and all the above problems of my laptop was created by the service center people itself. i raised all above problems in front of the service center people but they are not giving correct response, and thery were responding very Negligence.

at present i have the following problems in my laptop please respond as soon as possible regarding on this issues.

my problems are:


1. SENSOR BORD NOT WORKING
2. SO MANY SCRACTHES ON MY SCREEN TOP OF THE LAPTOP (PURELY DONE BY THE SERVICE CENTER PEOPLE)
3. MISPLACED EXPRESS CARD SLOT BY THE CSC PEOPLE
4. VOLUME BUTTONS AND ONE-KEY THEATER.



THANKING YOU SIR/MADAM.


PLEASE KINDLY RESPOND AS SOON AS POSSIBLE REGARDS.




ANKIREDDY
[protected]

S/N CBQ 2567874
INVOICE NO: HYD/380.
MODEL NAME: G560
PURCHASED DATE: 15-JULY 2010.