Lenovo G570 Laptop. — VERY POOR SERVICE

Address:

North 24 Parganas, West Bengal

I (AVISHEK PAUL) HAD PURCHASED A LENOVO G570 LAPTOPN ON 19 MAY 2012. MACHINE NUMBER BEING CB 11415802. THE KEYPAD, MOUSEPAD AND MOTHER BOARD OF THE SAME IS FAULTY. I HAD RAISED A COMPLAINT WITH THE CUSTOMER CARE ON 24 SEPTEMBER 2012 (COMPLAIT NUMBER [protected]). NO ACTION HAS BEEN TAKEN TILL DATE (i.e. 06 SEPTEMBER 2012). THE MACHINE IS WITH THE SERVICE CENTRE XEON INFOTECH (KOLKATA 700159) SINCE 29 AUGUST 2012 AND THEY ARE UNABLE TO FIX THE SAME DUE TO NON AVAILABILITY OF PARTS. AS A LOSS OF MY DAY TO DAY ACTIVITIES I HAVE LOST ALMOST INR 10000.00. I WOULD CLAIM A COMPENSATION OF AT LEAST INR 5000.00 FROM LENOVO INDIA.

PLEASE ASSIST REGARDING THE SAME AND ENSURE THAT MY LAPTOP IS REPAIRED/FIXED ASAP.

AVISHEK PAUL
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