[Resolved]  Lenovo / Ideacenterk210 — dos license no given

Hello sir,
Iam ashok from marthandam in kanyakumari district(india),i bought a Lenovo desktop (family name “IDEACENTER”),on 10/10/2008,my problem is they wont give me the license for dos also they removed the windows key label behind the cpu,On that day[protected] they installed windows xp(cracked version)dos in my system,i was not aware of this things at those days,when i updated the xp last month it blocked my windows access and shows message ”dos is not genuine and update your license” ,then i came to know that it is a cracked version xp by one of my frined(computer science engineer)
I give complaint to my dealer regarding the problem but they are not giving any responsible answer ...... also there interaction is not good with the customers and said you have to pay 6000rs for the license key.... no labours came yet for service too.......

My request is please provide me the license key for the desktop of below details, also ask the dealer to interact properly and ask them to pay penalty to company,for damaging your company reputation.

Thank you
Desktop details

PERSONAL COMPUTER

MODEL:53131BQ

MACHINE TYPE:57068310

PRODUCT FAMILY: IDEACENTERK210

(4L) ORGIN: IN

(1S) M/T-MODEL S/N:1S53131BQMB04935

LCD moniter s/n:3MO[protected]

MANUFACTURING ORDER #:MBNX18624007

SERIAL NO:MB04935

PRO NO:53131BQ

Details in bill

Bill no:9845

Date of purchase:[protected]


Dealer details

ELLIPSE TECHNOLOGIES PVT.LTD
#5,FIRST FLOOR,CSI SHOPPING COMPLEX,
MARTHANDAM-629165,TAMILNADU,INDIA
PHONE NO:[protected], 270998,271998,274998
MOBILE NO:[protected] [protected],[protected]


I attached few photos as proof and for your clearance.....