Lenovo Ideapad — Refund from Indiatimes.com

Address:

Delhi

Hi,
I have a complaint regarding my order no [protected] and the case id no is 334887 i have made the order on 27th july and same day i have cancelled my order then also you have delivered it to my shipping address i dint received the product and send it back by same courier and also informed to your customer care later they confirmed me that they have received the ordered product and will process that refund but after few days later i saw SMS tht my 1 EMI is charged to my credit card as while ordering this i selected the payment of 3 EMI option.
If my order is cancelled how can you charge me on my credit card i have informed your customer care for this they only say that it will be resolved soon but still nothing happened its been more than a month and i call your customer care several times but still nothing has been done and no call from your side i request you to please check on this and refund me my amount as soon as possible.


Thanks
Usha Baxla
[protected]