Lenovo - Laptop Model 7761 - 4eq Ma6t8fd — DVD Writer doesn't read DVDs / CD even written by itself.

I purchased my Laptop model refered in Product name i.e. 7761-4EQ ( Part No. EB1708021 S.No. EB[protected] purchased in Sept 2007.

Problem : DVD Writer does not recognise most of DVDs / CDs specially DVD-RWs, DVD-R's, CD-Rs

Problem Since August 2008.

Unable to visit any service centre of Lenovo in India as out of India. By the time I come to India Warranty will be over.

Laptop does not have USB Booting facility.

I have not recived the free gift as promised to me at the time of purchase.

Selling showrooms (Authorised for Lenovo only) do not care but to send the customers to contact service centres.

Feed-back from Lenovo Forum : more than 50% Lenovo users face the same problem. Lenovo do not have a solution to the problem, as a result user do get proper attention. Specially who can not contact lenovo service centres as Lenovo do not have a electronic complaint registring process.

I am sending my comments here to Inform community to be aware of facts before purchasing lenovo products.

I am unsure of getting free service for the unavoidable reason of being abroad.

PK SETHI