[Resolved] Lenovo Laptop N768 - Hbq — Changing the battery | |
Respected sir/Madam I bought my laptop in june 2007 from Shakti Infotech Traders, Hazaribagh, after 6 months I started noticining that battery back up is decreased. I went to the person from whom I bought it because only he could sent it to the service centre which is only in Jamshedpur which is quite far. But that seller just harassed me and didnot sent my complain in service centre. I also contacted customer care but it was also of no use. Now my warranty period has crossed and my battery backup is only 12 an hour. Now that seller is demanding money for battery replacement, why should I pay for replacement when my complaint was not registered. Please help in replacing my battery free of cost as it is not my fault as there is no service centre in our town.Otherwise it will give me a bad experience and I will not suggest people to buy Lenovo laptop. Thanking you Md. Moazzam Ph.[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I had purchase the Lenova laptop. I also firmly believe that the life of lenova laptop batteries are very less which makes lots of inconvieniece. Infact I noticed battery back up is decreased within six months. which was subsequently replaced. Again replaced battery start showing the same sign of deteriotion within six months and got deterioted completely within 9 months. This untimely sign of deteriotion lead to subsequent complaint and request for replacement of battery to higher authority without any positive result. This has given me very bad experience and can suggest people not to buy Lenovo laptop as one can buy good quality laptop with same amount with good services than Lenova.
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i have also purchased lenovo laptop from jamshedpur in march 2007 and the battery was completely dead in may 2008 and i could not get a new battery anywhere and warranty was also over.
i am facing a big problem due to this. the battery is not giving a single second back up.
i will advise everybody not to purchase lenovo laptops.
i am facing a big problem due to this. the battery is not giving a single second back up.
i will advise everybody not to purchase lenovo laptops.
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