Lenovo Laptop - Y43027813cq — Hardware Missing | |
Two weeks back i purchsed Lenovo Y430 27813CQ Ideapad model from Lenovo Authorized Showroom at Elgin Road, Kolkata. I ordered the Model after looking at Configuration on Lenovo Website.. It had DDR3 RAM and option for Svideo.. But when the laptop was shipped to my house, i found that it has DDR2 Ram and no s-video port.. I called customer support and they tell we can not do any thing about that. The configuration written on website is wrong and has no relation with actual product.. This is clearly bluffing with customers.. now you have purchase and paid.. you have no option just to live with that. Also the support is not willing to give any solution. Was this information helpful? | |
2 Comments | |
Comments
dear Mr. Shailen,
I also brought the same product but i enquired all information from the company's web site and its clearly mentioned there its DDR3 ram. please check the link below and let me know how you came to know that is DDR2 ram ?
http://shopap.lenovo.com/SEUILibrary/controller/e/inweb/LenovoPortal/en_IN/catalog.workflow:item.det...⇄
I also brought the same product but i enquired all information from the company's web site and its clearly mentioned there its DDR3 ram. please check the link below and let me know how you came to know that is DDR2 ram ?
http://shopap.lenovo.com/SEUILibrary/controller/e/inweb/LenovoPortal/en_IN/catalog.workflow:item.det...⇄
14%
Complaints
4392
Pending
0
Resolved
633
View all 4392 Lenovo reviews & complaints
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
View all Lenovo contact information
This is the reason we have a consumer court. If you think you have not recieved the goods which you paid for and were promised to deliver, you can approach the law with all the requird proofs.