Lenovo Laptops — Poor Laptop Quality-Replacement Issue

Dear Sir,

This is to draw your kind attention to the fact that I am undergoing a lot of sufferings after purchasing a Lenovo laptop. I had to repair it 7 times in less than a year. In the last case they promised to replace my laptop if it again malfunctions, but now as expected shying away from it, since, I don’t have a written prove. I am giving you all the case-IDs, which will show that almost all hardware parts have been replaced, specially Optical Disc Drive(ODD) which cripples the machine . In spite of that at present my ODD, speaker & a key is not working.

CASE-IDs ISSUE
L8CUO11T ODD not working.
L8C100XT ODD not working.
L8BJ0073 ODD + LEFT CLICK + F KEY not working.
L8C100XO ODD not working.
[protected] ODD not working.
[protected] ODD + SPEAKER + Woofer not working
[protected] ODD not working.

Machine Details : 160GB Hard Disk : Memory – 1024M: CPU- Intel T5300 1.73G

Machine Model Type : LENOVO 3000 Y500 T5300W51024160PiVCW3b77614EQ
Model No – 59011716.

Serial Number : EB07146026

Please help me at the earliest as just 1 month of my warranty remains & they are waiting for the same.

Regards,
Prasenjit Chakraborty.
CSIR-JRF.
IICB, Kolkata.