Lenovo Z570 — Service & Quality

Aamir Baig

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Dear Blog Viewers,

I have logged a complain for Lenove Laptop Z570 LCD replacement, which has been logged under following Service Center.

Complain # [protected]
Area: Bangalore
Service Center name: Cadonse
Contact:[protected] / 87 / 88.

I have been haeashed from past 15 days as when ever I am calling to Lenovo Call Center they are telling that the request has been closed & the LCD has been replaced by the Service Center Engineer, where as there is nothing happen yet.

Call Center Agent's are very annoying and always divert the case by giving the number of Service Center.
Service Center people are ignoring the issues by saying that the case has not been assigned to them.

I am really fade up of this service from Lenovo A feeling guilty on my decision of purchasing Lenovo product, I will make sure that none of my friend or relative should go for any of the Lenovo product in future.

As usual now planing to register the case to "Consumer Forum".

I am sure that this comment will not make any sense to my concern because a company who is not caring about the customer from direct sources, how come they will react to this comment.

Thanks,
Aamir Baig
[protected]

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Comments

Aamir Baig

from Mumbai, Maharashtra

Please avoid using Lenovo Product's as it is a second serious issues I have come accross for the same brand.
It's really shame to recommend Lenovo to someone.

Aamir Baig

from Mumbai, Maharashtra

Please...please...please go for some other brand as Lenovo is getting worse day by day...
I know how difficult it is when your laptop is of no use to you just after purchasing it a month ago.

there are many other brand available in market of same configuration, please explore before buying.
can any body help me to register the case to consumer forum.

Sankar Subramanian

from Bapatla, Andhra Pradesh

I totally agree with with your annoyance with customer care/Service center team, even i am victim of the same. My laptop is hardly 3 months old, paint is peeling off at hand rest place { first of its kind ] This is my 3rd laptop, i have never seen such an issue with any other laptop. Customer care/service team is more keen mint money out of this. Even a small kid can tell by seeing very low quality painting method been used, still they want to argue. Lat 1 month i am running behind service center to get there attention. I have started hating my laptop due to this.