[Resolved]  LG / 1.5 Ton Split AC — leakage of water from the main {inner} unit

Address:Jharkhand

I had purchased a Lg.1.5 ton split air conditioner in April 2009 from a local dealer Ms. Uttam Sales,in Bistupur,Jamshedpur.Since the day of installation there had been a water leakage problem from the main unit inside the room.I had given several complaints to the dealer, i purchased the ac.from and the local authoris ed lg. service center..The complain was seen by the service center representatives and the problem rectified,but only for a short period.The problem started repeating every ten fifteen days again and again and then the ac. was in warranty period.I had requested the dealer to change the unit as it was in warranty period,but he kept on giving excuses and assurance for a good after service and to permanently solve the problem,but it has been more than a year and the problem remains even worse.Now i have given up contacting the dealer and the service center executives because all the repeated services done are of no use.Therefore i request you to see in to this problem and get something done as soon as possible.Thank you.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

LG-Split A/C — Water leakage-no service

Hi I am Heena Shah from Mumbai, We bought LG split A/C on 19th of October from Ezone electronics, Mumbai.
Since about a month the A/C has started leaking and so I called the customer service center they assured that the call will be attended within 24 hours which never happened their engineer came after 8 days serviced the unit but within 2 days it stated leaking again I registred a complaint on 6th May (complaint no. W9C[protected] and today is 15th may nobody has yet come to check the unit though again this time too I was told their person would come within 24 hours(complaint no. W9C[protected].I am still waiting...

L.G AIR CONDITIONER 1.5 TON — REPEATED PROBLEM

I Have purchsed the ac 8 month befare and find lot of defect in the ac repaited complain i have loggged but service engg is ran way giving some exicuse which is not genuien resion please correct the issue if some body who lloking after the resion


Thanks

LG Split AC — Water Leakage

We have purchased AC from authorised dealer from hyderabd. for last 10 days there is a water lickage from our AC.

kindly take action Immediately

Thanks

Dwaraka Prasad Asawa
Flat No 507, S V B asant Apartments
Kacheguda
Hyderabad

LG Split AC — LEAKAGE WATER

I HAVE PURCHASED LG SPLITAC OF 1.5 TONE IN THE MONTH OF JUNE 2010 NOW WATER LIKAGE STARTED ARUN KUMAR MOBILE NUMBER [protected]
as said above
I have purchased LG air condition split in the month of June 2013. Today there is a water leakage in inner unit.have loadge a complain against the issue...yet no one contact us...pls help..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7065
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information