LG 1.5 Ton Window AC — Not working

srakesh1904

from Mumbai, Maharashtra

Address:

North East Delhi, Delhi

I have bought a window AC 1..5 ton LG on 08.05.11, I have already done its extended warrenty for one year.But from April-12 its not working / cooling at all. I ahve already lodge a complaint regarding the same in LG Customer Care Service almost 10 time from April to till 29.06.12. Every time they fill the gas and after 10 days the gas is empty. Thery haver charges transport charges on every visit . Last 2 times they have chrged me for foaint in AC but nothing was done. I have lodge last complaint regarding the same is on 29.06.12 vide complaint no.RNA[protected],but till now no one has to resolv the problem,I am very much upset from LG service. They have so much for extended warrenty and transport charges but give nothing servie. I have request you people pls. help me out from this and change my AC.

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Comments

kalia hotels private ltd.

from Lucknow, Uttar Pradesh

1.5 ton window Air Conditioner — delay in service

Your agra service center not entertaining our complain no.161 dated 25/03/2009.We are losing Rs.1000 of room rent per day.

Nitin Saini

from Kandla, Gujarat

LG 1.5 ton window ac — unusuall sound & noice

Dear

i have purchase 1.5 ton window Ac last year in june, now facing problem o[censored]nusuall sound in Ac .
Attended by your authorised service dealer he told thAT THE FAN MOTOR OF AC become deffected and required to be replaced on PAYMENT of Rs 1385/ plus Rs 300/ services charges because warranty of FAN MOTOR is beyond the warrenty period . The deffect in fan motor with 2 summer seasons show the quality of your product is very poor or manfacturing defect .
Kindly arrange to replce the deffective fan motor free of cost as soon as possible

Regards
Nitin Saini
[protected]

ABHIJIT SAHA

from Betul, Madhya Pradesh

LG AIRCONDITIONER 1.5 TON window — WARRANTY REPLACEMENT DELAY

Sir,we have lodged an on line complint on[protected] ,complaint id:C[protected],SERVICE PEOPLE visited our premises on 16/04/10 ,detected compressor failure but the appliance is still lying in our place because the reason is non availability of replacement compressor at their end. MOREOVER there is no firm answere when it will be repaired . We had purchased the AC ON[protected] ,MAKE SRIAL NO:902NLKL006573.
Sir can u make it clear when it will be done.Since my old parents are at home ,i request u to do the job immediately. Your service centre is only 500 mts away from our place i think we deseve the best service from your end.
regards
Abhijit Saha

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team