[Resolved]  LG 1256qdp 7 Kgs Washing Machine — vibration

Address:

Udupi, Karnataka

I have purchased a direct drive Lg washing machine model number 1256 qdp ..7 kgs , from Pai Electronics Udupi on 22nd dec 2011.
there is a lot of vibration especially when the machine is in the dryer mode .The Lg service men came in two times , both the times after repeated calls , and the reason they give for the vibration is that the floor is uneven !!! This is India , and quality control is pretty poor here and hence the floors in most of the building are uneven , I guess i should have asked them about this before purchasing machine worth 35,000.....where in I could get the same product by IFB for 10,000 less??? What I am asking is that wouldn't you have any method of correcting the unevenness by adjusting the legs??? I went in for this machine ,my first LG product ,since i have heard of a very efficient after sales service by LG ....but I am surely unsatisfied ! I hope my complaint will be attended shortly and the issue be resolved . Otherwise , I am very satisfied with the machine , its an excellent one ...on par with the Frigidaire machine I was using abroad...This is a small problem ,which can be fixed by an efficient technician ...please read between the lines!
My Cell Number is [protected]...Name Divya Hegde ,location : Manipal .