LG 22" LCD Monitor — The very bad experience with LG

This is to let you all know about my experience after buying LG's so called good product
It started giving display trouble just after 2 months from the day I had taken stupid decision to buy LG product, I registered a online complaint and received a phone, discussed problem then I have been told some part will need to be replaced, (No one shown kindness to come to my place and give some of their valuable time to look what exactly is causing problem)
and from that day 2 months passed away I again raised a complaint, then they did their job of calling the customer (I guess their job is only to call customer listen problem and forget the thing)
After more than 1 and 1/2 months and dozens of phone call finally some one came to my place he opned my monitor (which left broken edge) and he tried to replace the part but again Smart guys took incompatible part with them so didn't replace that part, he closed monitor and tried his luck
Monitor went up for 1 month and now its again blank totally blank
(I don't know if LG product needs some fresh air in 2-3 months and this is the air they call "some part"
This time I have registered a compaint on call center 10 days back till now no one has contacted me back, while inquiring they tell "Thank you sir your problem will be resolved in 24 hrs bla... bla.. bla..."
I think they should say 24 years not 24 hrs :-(
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

LG 22" LCD Monitor — Brand New Monitor With A Defective Pixel

I Bought a brand new LG 22" monitor.. when i came home and switched it on.. I found a pixel which is always on.. i immediately registered a complaint in the lgservice site... but after 2 days only the customer care replied me.. then later a day.. a guy called me and i said the problem and he said they would replace the product only when there are 5 or more defective pixel.. and they refused for replacement... what did i do.. a brand new monitor with a defective pixel and the company wont replace it.. if there is a defective pixel the company shouldnt have shipped the product for marketing.. they sell defective monitors and they wont replace it.. what is this... LG sucks...

i strongly recommend everyone not to buy LG monitors.. these are the worst...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7062
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information