LG Air Conditioner (Lsa5er5s) — reckless of service providing

Address:

West Tripura, Tripura

on 17/05/11 i bought an air conditioner bearing model no.LSA5ER5S from M/S.Raj Mahal.after about 10 days from the date of purchase i lodged a problem of air swing panel.it was not swinging.it was checked by LG local service center and was told that it has to be changed.but till date it has not been replaced.i visited the service center several times and told abt my problem.but they do say the stock is out of order and preach me to run the AC with fan to avoid directed flow of air.i m very much disappointed by the response.in future i wont ever prescribe any one to go for the LG products for their poor service commitment.service centers contact no is as follows-[protected](M) and [protected](O).looking forward for an escalated step from your end.thanking you in anticipation.
Angshuman Chakraborty.
Assistant Professor,Govt Engg collage
Agartala,Tripura West