LG - Air Conditioner — Faulty Spin motor - not yet replaced | |||
Hello Sirs, I own a LG - Air conditioner, bought 5 years back and was working good. Last year march 17 2009, i have opted for AMC for the same machine by the company men itself. Hence my validity period of the AMC for LG - A/C is from Mar-17-2009 to Mar-16-2010. By the month of Feb - 2010, i registered a complaint that our A/C is not in good condition. Hence we called the service technicians to attend. A service tech came to my home and said that "spin motor is not working". He also said that it will be done soon, free of cost. But still it was not rectified. Nearly 4 times we have registered with the customer care, but everytime a new service tech is comin and saying the same reason as "Spin motor not working". They also say that the spin motor is out of stock...My question is the "A reputed company doesn't manufacture a spin motor"? and that too will it be in pending for nearly 2 months. What a bull ...How are they going to satisfy the customer...Now the fellows not even turning out to see what happened to our A/C...Kindly, the officials has to take care of this situation and do the need....Thank You. Also i ask everyone, not to buy LG - A/C, coz of the poor customer service......Even my dad was advised to buy LG - Refrigerator, but my dad refused and scolded the sales person, that he'l never buy LG products hereafter. Was this information helpful? | |||
 2 Comments | |||
Comments
one split aircondition purchase form Domjur (Adams Electronic Pvt Ltd ) but when sart useing then we saw some where gas is licked .because no Gas inside the machine told me there enginer, and recharge the gas and after 45 days same problem arrise and same things happen, there enginer came and recharge the gas . Further after only 15 days 3rd time same problem arrise then i told to my seller (Adams Electronic Pvt Ltd ) please replasement my Aircondition or return my cash which is possiable. but he has not doing anythings, now what can i do, how can i solve the problem, please acknowge me the condition of replasement and is it possiable ? Yes or No.
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LG — Replacement of a faulty air condition
I bought an air condition from Sales Corner(Baroda-Gujarat) Its a LG product. I used it for few days and after few days I found oil leakage from the inside unit and gas also leaked from the unit. Unit is also broken from the inside. When technician opened the unit I saw it. I told Mr. Atulbhai (Sales Corner Person) to replace the whole unit with the compressor. He told me that he cant change the outer unit, he is ready to change the inner unit. But technically I dont know what the exact problem is, so I requested them to replace it but they refused to do so. Now what should I do???