LG DVD Player — no response from service centre

I purchased new dvd player on12 june 2009 from BAKSHI TELEVISION CO., 7542 Ram nagar market, Qutab road, Pahar ganj, New Delhi-55. the RECEIPT NO.. is 17309.I faced some problem with pan drive port and i made complaint on 7 july as it was under warranty for 1 year. ( FIRST complaint no. N9C[protected] One person from the service centre visited my place and said spares are not available.He promised to come again after two days but no one came again . I made a complaint again on 14 july 2009 about the same matter (SECOND COMPLAINT NO. is N9C7140563).Again there was no resolution being found to my problem .Then i made a complaint to dealer . After the dealer complaint one person visited the site and took away DVD PLAYER on 25 july 2009 job sheet no. is AFB9C71700108. He told that due to software problem he has to take it with him to the authorised service centre and will return it within 3 days otherwise they will replace it.But there is no response till date .Again i made a complaint on 1 AUGUST2009(COMPLAINT NO. N9C[protected].
plz look into the matter and find a resolution to our problem...VICKY ARORA
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LG — No response on Complaint Made

hi

i had made a complaint for my faulty LG washing Machine on 27th February 2010 , at which point your customer service told me i would be contacted in 24 hours, no one has bothered to contact me and i have had to call your customer service twice post that and told the same thing you will be contacted in 24 hours, the last conbversation with your customer service i was told to call another number if not contacted in 24 hours
Complaint Number RNA[protected]

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