Dear Sir,
I bought a LG OEM IDE Blk DVD Writer Rs. 1225/- dated 29/01/10 from Computer Empire, 102, Mehgdoot Building, Nehru Place,
New Delhi-19, Ph.: 41808488, 26414645, Fax: 41617626
after installing I find that this product faulty piece then I complaint LG Service Center dated 02/02/10 its ph. no. [protected] where attend my complaint and give to me this complaint No. C[protected] and said our engineer contact you and solve your problem after one day I call again service center because no response their and I remind again the service center to our problem after remind there engineer calling me evening and said to come this product our service center 101, challenger computer, 55 nehru place to check and solve this problem. I go to service center dated 4/2/10 and to show this faulty piece but where electricity problem then he said me without electricity we cant check this product then he put this product and give me to there JOB SHEET No. 6263 and say me calling next day. After this procedure i come back and calling next day dated 5/2/10 service center to recover our product but receptionist say the product is go to replace LG Company you calling after two days then I call again after two days dated 7/1/10 but answer the same. Then I call again dated 10/02/10 to the service but answer for the same, I am very absurd now because I bought this product but product is faulty what I do because I suffer daily to this delay day by day. I dont want to this product and I want back to my money is this possible or not and take legal action to against the LG Company. Please Solve My Complaint I am very oblige you. Please do something!
Thanking you
Your's faithfuly,
Manish Oliver
Copy to attach Please see attachment jpg format : Invoice and JOB SHEET copy
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